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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 302 reviews since 22/05/2021

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4.7

Based on 3 389 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

827 reviews mention delivery, with 89% positive feedback.

"Excellent service. Fast delivery and easy returns"

"The turnaround time regarding delivery and communication thereof was excellent."

"Quick delivery no problem"

Digital experience

189 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

121 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

79 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

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5 ★

A. A.
2 Mar 2024
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Nice clothing good aervice
Experience from: 3 Feb 2024
A. A.
2 Mar 2024
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Good prices for good quality.
Experience from: 25 Jan 2024
A. A.
2 Mar 2024
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Wwwww
Experience from: 29 Jan 2024
A. A.
1 Mar 2024
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I've been buying Lacoste clothing, now. For 30 years. Great quality brand!!
Experience from: 29 Jan 2024
A. A.
1 Mar 2024
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Normally I would recommend Lacoste to friends and family as I have purchased your products for nearly fifty years, but this time you failed to get it to me.
Experience from: 28 Jan 2024
A. A.
1 Mar 2024
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Excellent customer service and clothing products
Experience from: 28 Jan 2024
A. A.
1 Mar 2024
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very satisfied
Experience from: 30 Jan 2024
A. A.
1 Mar 2024
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Love Lacoste x
Experience from: 27 Jan 2024
A. A.
1 Mar 2024
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Excellent quality item fast delivery
Experience from: 29 Jan 2024
A. A.
1 Mar 2024
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Quality through and through
Experience from: 28 Jan 2024
A. A.
1 Mar 2024
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I always buy lacoste quality and fit always good
Experience from: 28 Jan 2024
A. A.
1 Mar 2024
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nice
Experience from: 28 Jan 2024
A. A.
1 Mar 2024
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Expensive but always good quality and looks great
Experience from: 29 Jan 2024
A. A.
1 Mar 2024
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to be honest all tranactions have been flawless
Experience from: 27 Jan 2024
A. A.
1 Mar 2024
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Good drrvice
Experience from: 29 Jan 2024
A. A.
1 Mar 2024
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Fantastic jumper, I actually brought the turquoise and brown as well 😂 after receiving this and being so happy with it.
Experience from: 28 Jan 2024
A. A.
1 Mar 2024
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Definitely!
Experience from: 30 Jan 2024
A. A.
1 Mar 2024
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Great items from Lacoste as usual. All their items are fantastic
Experience from: 29 Jan 2024
A. A.
1 Mar 2024
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Exceptional quality and comfort
Experience from: 28 Jan 2024
A. A.
1 Mar 2024
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Superb
Experience from: 28 Jan 2024