Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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F. R.
8 May 2025
Verified reviewGreat quality clothing
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L. S.
8 May 2025
Verified reviewJust ok
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D. K.
8 May 2025
Verified reviewReally satisfied with the service provided, on occasions I’ve picked the wrong size and returned it with ease.
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E. S.
8 May 2025
Verified reviewHigh quality clothes but some sizing issues.
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T. D.
8 May 2025
Verified reviewVery good 👍🏻
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C. D.
7 May 2025
Verified reviewQuality products , quick delivery and pain free returns.
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A. O.
7 May 2025
Verified reviewFast , safe , friendly service
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D. M.
7 May 2025
Verified reviewGood service
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K. M.
7 May 2025
Verified reviewAlways use Lacoste
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S. H.
7 May 2025
Verified reviewEarly days but seems a good well made product. Comfortable.
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A. K.
4 May 2025
Verified reviewSatisfied
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L. S.
4 May 2025
Verified reviewgreat items
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R. C.
4 May 2025
Verified reviewAlways superb.
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P. G.
4 May 2025
Verified reviewGreat
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M. C.
4 May 2025
Verified reviewQuick and reliable
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J. R.
4 May 2025
Verified reviewThe staff are very friendly and answer all questions sincerely.
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N. R.
4 May 2025
Verified reviewFantastic
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U. L.
4 May 2025
Verified reviewThe delivery was fast and the quality is good.
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J. R.
4 May 2025
Verified reviewI have purchased Lacoste products since arriving in London some 56 years ago. My children and grandchildren are given Lacoste polos, caps, dresses, and other products. I wear Lacoste polos, track suits and sweatshirts for tennis.
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J. L.
4 May 2025
Verified reviewAlways satisfied with the service
Reviews displayed in chronological order