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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 314 reviews since 22/05/2021

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4.7

Based on 3 396 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

829 reviews mention delivery, with 89% positive feedback.

"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."

"Fast delivery and communication"

"Excellent service. Fast delivery and easy returns"

Digital experience

189 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

121 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

79 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

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5 ★

N. H.
25 May 2025
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Lacrosse is a seasoned brand full of style, comfort, and quality.
Experience from: 23 Apr 2025
N. M.
25 May 2025
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♥️ buy... buy...
Experience from: 24 Apr 2025
A. L.
25 May 2025
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Great quality and good range of products
Experience from: 25 Apr 2025
R. A.
25 May 2025
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I am very satisfied
Experience from: 23 Apr 2025
J. T.
25 May 2025
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Quick return and refund from the company
Experience from: 23 Apr 2025
I. P.
25 May 2025
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Yes. Best of quality, consistent and forever classic!
Experience from: 23 Apr 2025
K. L.
25 May 2025
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Fantastic quality products/ classy !
Experience from: 22 Apr 2025
C. S.
25 May 2025
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Yes I would
Experience from: 23 Apr 2025
G. M.
25 May 2025
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I've been 45 years with Lacoste, lucky enough to be invited to visit the factory. Top brand top quality always keeping up with the times but also adding traditional bits in with it. I'm a big ambassador when it comes to clothes and flying the Lacoste flag to others.
Experience from: 23 Apr 2025
R. G.
25 May 2025
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Very satisfied
Experience from: 21 Apr 2025
D. P.
25 May 2025
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It’s a great brand of course I would
Experience from: 22 Apr 2025
E. O.
25 May 2025
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I love Lacoste
Experience from: 22 Apr 2025
I. A.
25 May 2025
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Would recommend but many think your clothing is to expensive.
Experience from: 23 Apr 2025
D. S.
25 May 2025
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very happy
Experience from: 22 Apr 2025
H. R.
25 May 2025
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My husband only wears lacoste
Experience from: 22 Apr 2025
J. J.
25 May 2025
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Easy return process, with full refund received within days. Item in smaller size down out of stock at time of return.
Experience from: 23 Apr 2025
C. S.
25 May 2025
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Great
Experience from: 18 Apr 2025
A. C.
25 May 2025
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Great customer service
Experience from: 23 Apr 2025
C. F.
25 May 2025
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unbeatable style and quality
Experience from: 23 Apr 2025
R. F.
25 May 2025
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I am very satisfied with Lacoste in general..
Experience from: 22 Apr 2025