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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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John S.
20 Jun 2025
Verified reviewAlways loved the label designs fit cut
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Chris G.
19 Jun 2025
Verified reviewDefinitely great quality products and a good price
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Tim W.
19 Jun 2025
Verified reviewquick delivery
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Nicci M.
19 Jun 2025
Verified reviewBig soender with Lacoste,like... like...
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Michael H.
19 Jun 2025
Verified reviewVery pleased with Lacoste
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Lesego R.
19 Jun 2025
Verified reviewI would gladly recommend Lacoste.
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Anthony H.
19 Jun 2025
Verified reviewGreat service as always
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Michael B.
19 Jun 2025
Verified reviewExcellent trainers . Speedy delivery. Great service
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Ian C.
19 Jun 2025
Verified reviewQuality clothes & accessories
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Tom M.
19 Jun 2025
Verified reviewI recently visited the Regent Street Flagship store to swap an online purchase due to going on holiday the next day and I could speak more highly of the staff that served me. CREDIT TO THE BRAND
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Jason W.
19 Jun 2025
Verified reviewalways satisfied
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Kris D.
19 Jun 2025
Verified reviewGreat customer service
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Nicci M.
19 Jun 2025
Verified reviewLacoste offer quality, great designs from smart to casual wear but always feel great in all my clobber
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Kathleen S.
18 Jun 2025
Verified reviewEasy site to order. E verything just as advertised
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Craig F.
18 Jun 2025
Verified reviewHard to fault Lacoste. That's the reason why I have been a repeat customer for my entire adult life.
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Carolyn W.
18 Jun 2025
Verified reviewVery good service
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Matthew W.
18 Jun 2025
Verified reviewTerrible service start to finish. Unclear T&C’s which resulted in my being unable to send back as it’s classed as loungewear. Awful customer services and complaints team still hasn’t bothered getting back to me and it’s now over two weeks since I’ve sent three emails. Awful service, won’t use Lacoste ever again.
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Sean C.
18 Jun 2025
Verified reviewService very good.
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Michael R.
18 Jun 2025
Verified reviewQuick delivery by DPD, lovely products
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Ian F.
18 Jun 2025
Verified reviewGood ordering experience and delivery was quick
Reviews displayed in chronological order
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