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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Sam Y.
14 Jul 2025
Verified reviewVery satisfied with this product perfect for summer
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Jay M.
14 Jul 2025
Verified reviewService at lakeside store is second to none. Perfect!!!!
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Dion M.
14 Jul 2025
Verified reviewLovely experience this should be the standard for all deliveries
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Tim O.
14 Jul 2025
Verified reviewI’d happily recommend Lacoste products.The brand truly offers something for everyone. While a few items may be a bit bold for my taste, if you’re after clean, elegant, and sophisticated styles, you won’t be disappointed. The store I usually visit provides outstanding customer service; the staff are so welcoming, you can easily lose yourself browsing the wide range of colours, styles, and collections. That said, service can vary between locations. Some stores lack attentiveness, with staff more focused on chatting than helping customers so it’s worth choosing your store wisely
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John T.
14 Jul 2025
Verified reviewSeamless service from point of order to delivery. Website and loyalty rewards are very good.
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Geoff L.
14 Jul 2025
Verified reviewGreat customer service and very stylish clothes will always recommend and come back for more.
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Anthony C.
14 Jul 2025
Verified reviewYes of course I would
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Zekel W.
12 Jul 2025
Verified reviewAlways satisfied with the service of Lacoste and constantly tell friends and family about the brand
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Sinead D.
12 Jul 2025
Verified reviewSuch poor service and lack of customer care.
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Alex M.
12 Jul 2025
Verified reviewGreat value for money love the style and brand
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Mary C.
12 Jul 2025
Verified reviewService was fast and efficient, no complaints.
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H. B.
12 Jul 2025
Verified reviewGood quality
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Stephen N.
11 Jul 2025
Verified reviewArrived quickly. Well packaged
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Corinne P.
11 Jul 2025
Verified reviewLoyalty programme is fabulous
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Philip J.
11 Jul 2025
Verified reviewI've always enjoyed Lacoste from the mid 80s when it was hard to buy in the UK
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R. F.
11 Jul 2025
Verified reviewClassic with a twist - always high quality.
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Myra A.
11 Jul 2025
Verified reviewHighly recommended
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Alex V.
11 Jul 2025
Verified reviewVery quick delivery and great communication throughout. I will definitely be using lacoste again.
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Richard L.
11 Jul 2025
Verified reviewVery happy with Lacoste items I have ordered. I absolutely love the free samples that come in the first couple of orders. Keep letting me try different perfumes and if I like them I buy them 👍🏻
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Hasnain S.
11 Jul 2025
Verified reviewMy favourite brand by a fair mile
Reviews displayed in chronological order
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