Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Andrew M.
18 Jul 2025
Verified reviewVery good quality, but very expensive . Good fit
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Kevin M.
18 Jul 2025
Verified reviewFantastic
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John M.
18 Jul 2025
Verified reviewJust all round good service and good quality
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Chandana S.
17 Jul 2025
Verified reviewNot with the experience I had. May be my bad luck .
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R. N.
17 Jul 2025
Verified reviewWorst
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George C.
17 Jul 2025
Verified reviewAmazing service from Lacoste and products that are well made and designed
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Nicci M.
17 Jul 2025
Verified reviewGreat variety, super smart designs you can dress up or down, just love Lacoste
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Chris R.
17 Jul 2025
Verified reviewGreat quality, good value and smart design
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Andrew S.
17 Jul 2025
Verified reviewFast, professional and easy to deal with.
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James M.
17 Jul 2025
Verified reviewGreat service
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Lee W.
17 Jul 2025
Verified reviewGreat quality
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Tracy B.
17 Jul 2025
Verified reviewGreat service
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Jon F.
16 Jul 2025
Verified reviewVery
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Adeyemi O.
16 Jul 2025
Verified reviewOutstanding product and designs
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Marc B.
16 Jul 2025
Verified reviewKeep up the good work Lacoste
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Mateusz Z.
16 Jul 2025
Verified reviewQuick and Easy
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Rana A.
16 Jul 2025
Verified reviewThe pants was returned still waiting for refund
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Phil E.
16 Jul 2025
Verified reviewexpensive, would normally buy only in sale
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Alan S.
16 Jul 2025
Verified reviewLacoste are always perfect and so comfortable thanks
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Angela I.
16 Jul 2025
Verified reviewSilver chain colour got darker within a week of usage
Reviews displayed in chronological order