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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Sean C.
19 Jul 2025
Verified reviewLost my return and is as of yet refusing to refund me.
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Sean R.
19 Jul 2025
Verified reviewDelivery on time. Packaging great. Worth the money.
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Roman F.
19 Jul 2025
Verified reviewOne of the best customer service which I’ve ever met
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Peter L.
19 Jul 2025
Verified reviewPay good money for items I have a lot you buy something for a lot of money and then they put it in a sale too many sales in my opinion it will ruin Lacoste in time. due to people pay for Lacoste so they have something that when you go out in it not many people will have the same but Lacoste lately keep doing sales and anyone can afford it it will get like primark soon I use to have loads of accounts with Lacoste were I kept maxing them out but the last two items I bought will be my last I had over 10 legands accounts with Lacoste at one time in different email addresses but I asked for them all to be deleted which Lacoste did it’s a shame because Lacoste was my favorate but not any more my answer to any of mt friends is wait for the sales because if you don’t. Don’t be surprised to see the items you bought for say £200 reduced in a sale a month later
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Richard T.
19 Jul 2025
Verified reviewGood service and consistent products
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Laurent M.
19 Jul 2025
Verified reviewAll went very well
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Alex M.
18 Jul 2025
Verified reviewIm very happy with lacoste and there service 😊
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T. C.
18 Jul 2025
Verified reviewExcellent service as always. Item arrived within 2 days
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Jayne H.
18 Jul 2025
Verified reviewExcellent service, very informative about delivery and quite speedy too
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Tim S.
18 Jul 2025
Verified reviewI’m very happy with Lacoste
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Philip C.
18 Jul 2025
Verified reviewquality as always
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Patricia R.
18 Jul 2025
Verified reviewVery easy to order fast delivery
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A. S.
18 Jul 2025
Verified reviewNice gear comfortable
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Mike F.
18 Jul 2025
Verified reviewGreat brand great product
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Michael M.
18 Jul 2025
Verified reviewTrouble free and convenient shopping experience
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Rodney F.
18 Jul 2025
Verified reviewArrived within two days, fantastic service
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Paul R.
18 Jul 2025
Verified reviewAlways shopped with Lactose as you can’t go wrong with the style and quality.
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Alan C.
18 Jul 2025
Verified reviewExcellent service without leaving the house
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Patricia R.
18 Jul 2025
Verified reviewGreat service from lacoste
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Nicci M.
18 Jul 2025
Verified reviewWell 4 have niw been bought. Just in case 🤭 this is a tee you'll always feel fresh ^ & smart in
Reviews displayed in chronological order
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