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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Debbie H.
30 Jul 2025
Verified reviewKept updated on the delivery and packaged very well with care
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Moises R.
30 Jul 2025
Verified reviewIt has been one of collection of clothes recently
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A. D.
30 Jul 2025
Verified reviewEasy to use website, ordering is simple and the delivery is fairly quick.
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Giles C.
30 Jul 2025
Verified reviewLacoste is great
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Debbie D.
30 Jul 2025
Verified reviewExcellent,helpful service. Prompt reply,very impressive.
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John T.
30 Jul 2025
Verified reviewAlways quality items , very happy shopper
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Jordan N.
30 Jul 2025
Verified reviewOverpriced
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Angela W.
30 Jul 2025
Verified reviewAt the moment no as customer service appears poor.
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Joan K.
30 Jul 2025
Verified reviewDitto
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Richard W.
30 Jul 2025
Verified review...
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Helen B.
30 Jul 2025
Verified reviewA size 12 would actually be my size but I want it a bit loose and comfy.
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Caleb G.
30 Jul 2025
Verified reviewMy product was mishandled by the courier.
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Darren R.
30 Jul 2025
Verified reviewWhole process of buying the jacket was fine.
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Pete F.
30 Jul 2025
Verified reviewGreat delivery and customer service
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David J.
30 Jul 2025
Verified reviewFantastic range of products, always good customer service, quick dispatch of orders, well packaged. Great site, great clothing.
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Tyrone G.
30 Jul 2025
Verified reviewI am very satisfied by the service offered by Lacoste.
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Paul R.
30 Jul 2025
Verified reviewAlways very happy with the quality and the service from Lacoste, whether online or in store.
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Richard C.
29 Jul 2025
Verified reviewNice quick delivery
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Z. B.
29 Jul 2025
Verified reviewThnks
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Richard W.
28 Jul 2025
Verified reviewDifferent fits available , great quality, my only complaint is there are not enough shops any more in the uk.
Reviews displayed in chronological order
Contact
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