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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Elizabeth B.
30 Jul 2025
Verified reviewUnfortunately, based on my recent experience, I wouldn’t recommend Lacoste. The product arrived damaged due to poor packaging, and the customer service response was disappointing. I expected better from a brand of this reputation.
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Satnam D.
30 Jul 2025
Verified reviewLacoste is my favourite brand n its worth to love
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Darren F.
30 Jul 2025
Verified reviewI love the crocodile, quality clothing brand.
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Patricia R.
30 Jul 2025
Verified reviewEasy to order quality products first class delivery
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Noel S.
30 Jul 2025
Verified reviewAlways a quality product and service
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Tina L.
30 Jul 2025
Verified reviewI’m satisfied with the delivery service and prompt dispatch
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Russell P.
30 Jul 2025
Verified reviewExcellent service from sale to delivery .
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Rondell C.
30 Jul 2025
Verified reviewVery satisfied
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Jason B.
30 Jul 2025
Verified reviewKept updated on all deliveries and on time
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Thomas B.
30 Jul 2025
Verified reviewYes, very happy
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Stuart W.
30 Jul 2025
Verified reviewYes
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Biser K.
30 Jul 2025
Verified reviewVery fast delivery.
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Philip M.
30 Jul 2025
Verified reviewMy son loves this t shirt
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Robert M.
30 Jul 2025
Verified reviewService is second to none
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Dominic H.
30 Jul 2025
Verified reviewHas been a good brand not sure if that’s the case anymore
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Christopher K.
30 Jul 2025
Verified reviewYes worn lacoste for 42yrs and my opinion will never change class brand and my favourite quality is always on point
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Glenn L.
30 Jul 2025
Verified reviewAlways without any problems
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Maria criselda G.
30 Jul 2025
Verified reviewOn time and no hassle ordering online
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March lee N.
30 Jul 2025
Verified reviewLacoste is such a nice product.. Please next time be more careful and send it via box..
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Thomas C.
30 Jul 2025
Verified reviewItems arrived well within the date given. If bought from the shop. the staff are always helpful and go the extra mile
Reviews displayed in chronological order
Contact
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