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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Arek J.
31 Jul 2025
Verified reviewYes, absolutely. Great product selection qith quality you can trust!
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D. S.
30 Jul 2025
Verified reviewGood service. Quick. Efficient.
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D. A.
30 Jul 2025
Verified reviewI've been very impressed shopping online with Lacoste.
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Susan G.
30 Jul 2025
Verified reviewGreat product delivery service
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Jervel J.
30 Jul 2025
Verified reviewVery quick delivery
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Gary W.
30 Jul 2025
Verified reviewAbsolutely excellent service and fantastic quality product.
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P. D.
30 Jul 2025
Verified reviewyes can recommend but outside of offers prices increasing
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Chris G.
30 Jul 2025
Verified reviewPerfect
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James H.
30 Jul 2025
Verified reviewIt’s lacoste
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Chris G.
30 Jul 2025
Verified reviewEverything I buy is fantastic definitely recommend to people
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John M.
30 Jul 2025
Verified reviewThe service and updates on the product were brilliant
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James B.
30 Jul 2025
Verified reviewGood service
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John B.
30 Jul 2025
Verified reviewGood quality company
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Rebecca W.
30 Jul 2025
Verified reviewVery quick, great quality.
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Chris G.
30 Jul 2025
Verified reviewVery satisfied
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Robert E.
30 Jul 2025
Verified reviewWhat more could you need? Right item, right price,
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Richard T.
30 Jul 2025
Verified reviewThe item is still undelivered and you have stopped responding to emails to resolve issue. The worst customer service I’ve ever experienced
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Lindsay R.
30 Jul 2025
Verified reviewGreat communication about delivery times.
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Chris J.
30 Jul 2025
Verified reviewFirst time I have ordered direct, Great service, happy to order again from them.
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Alan C.
30 Jul 2025
Verified reviewHappy with product
Reviews displayed in chronological order
Contact
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