Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Sean C.
31 Jul 2025
Verified reviewCustomer service very good
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John T.
31 Jul 2025
Verified reviewI have bought Lacoste for most of my life because it normally is very good quality
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Sean S.
31 Jul 2025
Verified reviewPrompt service. Good info
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Steve C.
31 Jul 2025
Verified reviewThe quality of all items is amazing. I love that more items are organic cotton too.
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Konstantinos P.
31 Jul 2025
Verified reviewAs always very satisfied - loyal customer here since I was 2 years old :D
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Andrew H.
31 Jul 2025
Verified reviewLove the product quality and design
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Carl W.
31 Jul 2025
Verified reviewI’m ok with service but not happy with the way you have changed loyalty gifts can’t seem to get them in to basket not happ
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Nick E.
31 Jul 2025
Verified reviewVery good website ordering process very easy
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M. M.
31 Jul 2025
Verified reviewPerfect for summer
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Tom B.
31 Jul 2025
Verified reviewSee above - very dissatisfied due to faulty seam
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Kamran K.
31 Jul 2025
Verified reviewI am happy with your online service
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Jeyhun B.
31 Jul 2025
Verified reviewPlease bring back soft leather shoes with great designs you used to have
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Robert M.
31 Jul 2025
Verified reviewVery satisfying but very disappointed with the sun glasses
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Dave C.
31 Jul 2025
Verified review...
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L. C.
31 Jul 2025
Verified reviewMuy rexomendado
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Stephen W.
31 Jul 2025
Verified reviewLacoste is great! Speedy service and great customer care and loyalty benefits.
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Craig F.
31 Jul 2025
Verified reviewVery happy thank you
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Stuart F.
31 Jul 2025
Verified review…..
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K. S.
31 Jul 2025
Verified reviewFit and quality are not the same anymore. I'd only ever buy Classic Fit polos when on sale because the mediocre quality can't justify the price. Shame because I really like Lacoste.
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Michael L.
31 Jul 2025
Verified reviewYes always fine
Reviews displayed in chronological order