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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 314 reviews since 22/05/2021

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4.7

Based on 3 396 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

829 reviews mention delivery, with 89% positive feedback.

"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."

"Fast delivery and communication"

"Excellent service. Fast delivery and easy returns"

Digital experience

189 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

121 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

79 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

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5 ★

Stephen D.
15 Aug 2025
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Good fast shipping
Experience from: 13 Jul 2025
Donna H.
15 Aug 2025
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Good
Experience from: 14 Jul 2025
Ingrida V.
15 Aug 2025
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quality looks good
Experience from: 14 Jul 2025
Chris M.
15 Aug 2025
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I love Lacoste.
Experience from: 14 Jul 2025
Louise W.
15 Aug 2025
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Very happy with service and fast delivery.
Experience from: 13 Jul 2025
Bongani N.
15 Aug 2025
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Really impressed
Experience from: 13 Jul 2025
Sam D.
15 Aug 2025
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Just one of the best clothing brands that match cool with quality, and everyone should love the croc.
Experience from: 13 Jul 2025
Fereshteh B.
15 Aug 2025
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I'm very satisfied with the serviced offer by lacost
Experience from: 7 Jul 2025
K. K.
15 Aug 2025
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very satisfied
Experience from: 12 Jul 2025
Jonathan G.
15 Aug 2025
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Consistently good quality products
Experience from: 12 Jul 2025
Edwina W.
15 Aug 2025
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Yes I would but would like the quality of cotton to be increased
Experience from: 13 Jul 2025
Neil R.
15 Aug 2025
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Very happy with the service and product.
Experience from: 13 Jul 2025
David N.
15 Aug 2025
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Very quick delivery
Experience from: 13 Jul 2025
Mark B.
15 Aug 2025
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lacostevquality is the best out there the material for this t-shirt is amazing.
Experience from: 11 Jul 2025
Sergio J.
15 Aug 2025
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Amazing
Experience from: 13 Jul 2025
Gavin A.
15 Aug 2025
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Lacoste classic items never fail to impress, simple designs and great materials.
Experience from: 11 Jul 2025
C. K.
15 Aug 2025
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Very satisfied
Experience from: 13 Jul 2025
Adam G.
15 Aug 2025
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Its a winner!
Experience from: 12 Jul 2025
Howard B.
15 Aug 2025
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All ready did
Experience from: 11 Jul 2025
D. H.
15 Aug 2025
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Lux and comfortable
Experience from: 11 Jul 2025