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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Simon W.
17 Aug 2025
Verified reviewGreat service from Lacoste. Even if items do need to be returned, the process is straight forward and refunds are fairly quick.
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Paul R.
17 Aug 2025
Verified reviewI’m always very happy with the service and choice from Lacoste
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Mark T.
17 Aug 2025
Verified reviewI use Lacoste exclusively. Great clothing and s brand i trust. Customer service matches the style, smart and classy.
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Trinh J.
16 Aug 2025
Verified reviewExcellent products. I just wish the range was greater.
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Nicolas H.
16 Aug 2025
Verified reviewGood quality and style
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Stewart B.
16 Aug 2025
Verified reviewGood quality products at a good value price
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Jay T.
16 Aug 2025
Verified reviewGreat
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Faye F.
16 Aug 2025
Verified reviewHigh quality, reliable brand but need to reduce shipping costs
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Daniela-Elena N.
16 Aug 2025
Verified reviewI'm very satisfied with the service offered
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Kausar M.
16 Aug 2025
Verified reviewEasy to order and return.
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A. H.
16 Aug 2025
Verified reviewGreat service by lacoste and delivers within 2 days of ordering
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Donna H.
16 Aug 2025
Verified reviewGood
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A. I.
15 Aug 2025
Verified reviewHighly recommend this
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Colin M.
15 Aug 2025
Verified reviewGreat delivery, no issue
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Michael F.
15 Aug 2025
Verified reviewI'm a fan of Lacoste, It's my go-to brand. It's pricey, but well worth it for the look & quality.
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Richard S.
15 Aug 2025
Verified reviewLacoste is my favourite brand very consistent great quality and unfortunately for my back account to much that I like. 👍🏻
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Graham P.
15 Aug 2025
Verified reviewGreat product ,high quality,
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Sue H.
15 Aug 2025
Verified reviewI love Lacoste shoes…just couldn’t get a low top with soft leather this time
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Jamie M.
15 Aug 2025
Verified reviewMassive fan of Lacoste. Especially the slightly quirkier, cheeky side.
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A. F.
15 Aug 2025
Verified reviewYes would definitely recommend to friends and family
Reviews displayed in chronological order
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