Go to website
Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
-
D. M.
27 Aug 2025
Verified reviewDear sir or madam I’m very happy receiving my order perfect many thanks again regards Drif
-
Nicholas H.
27 Aug 2025
Verified reviewFantastic
-
Joana R.
27 Aug 2025
Verified reviewCourier service is very poor.
-
Euan L.
27 Aug 2025
Verified reviewFree delivery to Lacoste outlet is very convenient and saves paying postage
-
Paul R.
27 Aug 2025
Verified reviewAlways very happy with the service I receive from Lacoste
-
S. M.
27 Aug 2025
Verified reviewYes and I share the video of my things from Lacoste so now everyone they ask to buy them some of Clothes to go with in my country South Africa
-
David M.
27 Aug 2025
Verified reviewReally good quality and quick from order to getting the cap in my hand
-
David S.
27 Aug 2025
Verified reviewI'm more than happy with the service lacoste provide always a straight forward service never any problems
-
Steve K.
27 Aug 2025
Verified reviewVery good
-
Ryan B.
27 Aug 2025
Verified reviewService has been good I can't lie just again quality on these I got wasnt the best
-
Gregg S.
27 Aug 2025
Verified reviewCould you please ensure my free gift is sent to me with extreme urgency
-
Daren J.
27 Aug 2025
Verified reviewEasy and quick. What more do you need.
-
A. R.
27 Aug 2025
Verified reviewSame as above
-
Gulten C.
27 Aug 2025
Verified reviewnicely packed
-
T. C.
27 Aug 2025
Verified reviewI ordered these on 18 July and was told they’d arrive on 22 July. On the 21st, I got a message that the delivery was delayed. Since then, there has not been any explanation from Lacoste despite my chasing them several times through the website and by email. They took payment immediately but neither goods nor refund has arrived. Truly awful customer service - avoid, avoid, avoid
-
C. H.
27 Aug 2025
Verified reviewIt was a pleasure 🙏 ☺️
-
Rose ann M.
26 Aug 2025
Verified reviewCustomer service is great. Great items
-
Christiana T.
26 Aug 2025
Verified reviewGreat quality products
-
Robert E.
26 Aug 2025
Verified reviewCan never fault Lacoste for service or the quality.
-
Mike K.
26 Aug 2025
Verified reviewGreat quality. A bit expensive but worth it
Reviews displayed in chronological order
Contact
Go to website
Certification
