Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Andrew S.
28 Aug 2025
Verified reviewYes, it was a good experience in the shop. Helpful and professional staff.
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Steven T.
28 Aug 2025
Verified reviewLove the 🐊
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Oladotun A.
28 Aug 2025
Verified reviewSatisfied
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Zuriel N.
28 Aug 2025
Verified reviewGreat quality and style
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Dawn A.
28 Aug 2025
Verified reviewYes
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Edmundo D.
28 Aug 2025
Verified reviewThe only thing is this can be expensive when not on sale
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Julian C.
28 Aug 2025
Verified reviewAll great fast delivery
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Kouadio K.
28 Aug 2025
Verified reviewExcellent service
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Teresa M.
27 Aug 2025
Verified reviewSee above
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Paul F.
27 Aug 2025
Verified reviewGreat service and fast delivery
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Philip C.
27 Aug 2025
Verified reviewexcellent as always
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John S.
27 Aug 2025
Verified reviewHighly recommend
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Anonymous -.
27 Aug 2025
Verified reviewPictures on site are misleading. The shoe is pictured with a continuous lace loop. In fact they are thick ropes that, like traditional laces, need tying. Making the shoe too looking less neat (and definitely not like in the pictures
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Lisa P.
27 Aug 2025
Verified reviewProbably not. Didn’t choose this myself.
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Attila O.
27 Aug 2025
Verified reviewGood quality
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Danielle D.
27 Aug 2025
Verified reviewLove the service and quality of items is always amazing
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Paul B.
27 Aug 2025
Verified reviewVery nice
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Peter A.
27 Aug 2025
Verified reviewExcellent service
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Rene M.
27 Aug 2025
Verified reviewGreat service, both delivery and return options.
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Geoff C.
27 Aug 2025
Verified reviewThe only go to for garms
Reviews displayed in chronological order