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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Barbara B.
31 Aug 2025
Verified reviewGreat service . Finding the returns portal can be tricky! But efficient
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Lee W.
31 Aug 2025
Verified reviewVery good
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Ronald G.
31 Aug 2025
Verified reviewLacoste provide a very reliable service.
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Aidan M.
31 Aug 2025
Verified reviewExcellent again from Lacoste. Thank you
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Graham S.
31 Aug 2025
Verified reviewExcellent
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Perry B.
31 Aug 2025
Verified reviewLacoste has never disappointed, always delivers on customer satisfaction, would always recommend.
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Aidan M.
31 Aug 2025
Verified reviewI am very satisfied with Lacoste as a brand, excellent quality timeless designs and excellent service.
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Alexis T.
30 Aug 2025
Verified reviewVery good quality
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R. M.
30 Aug 2025
Verified reviewWill not order online again.
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Oussama B.
30 Aug 2025
Verified reviewJust I'm. Comfuse little bit because after when I spend more than £700 they give me a £10 voucher I was thinking for something more valuable than £10 ANYWAY THANK YOU
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Mohammad A.
30 Aug 2025
Verified reviewI am very satisfied
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Ady J.
30 Aug 2025
Verified reviewRubbish responses to my e mails
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Karen C.
30 Aug 2025
Verified reviewAlways happy with my orders from Lacoste
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Okba S.
30 Aug 2025
Verified review5 star delivery and return easy!
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Victoria S.
30 Aug 2025
Verified reviewAbsolutely beautiful loved the colour and big enough for a phone keys a little purse x
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Matthew R.
30 Aug 2025
Verified reviewsmart functional excellence
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Stephen M.
30 Aug 2025
Verified reviewFantastic service I have only just recently in my life felt comfortable wearing this brand as being a bit bigger the fits were never comfortable enough
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Jerry P.
30 Aug 2025
Verified reviewVery good products
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Shalini C.
30 Aug 2025
Verified reviewI love Lacoste and would love to wear their shoes but unfortunately wasn't able to buy anything yet
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Rose ann M.
30 Aug 2025
Verified reviewCustomer service is amazing
Reviews displayed in chronological order
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