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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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S. K.
13 Sept 2025
Verified reviewI would always share my personal experience
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Craig F.
13 Sept 2025
Verified reviewSuper stylish
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Wayne G.
13 Sept 2025
Verified reviewNothing to say, than arrived as advised
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C. R.
13 Sept 2025
Verified reviewGood service guick delivery
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Graham B.
12 Sept 2025
Verified reviewVery satisfied
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M. C.
12 Sept 2025
Verified reviewFantastic service. Delivery was extremely quick. Supper happy.
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Stephen W.
12 Sept 2025
Verified reviewI’m very satisfied with all Lacoste items
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Christine P.
12 Sept 2025
Verified reviewGreat service from ordering to receiving goods
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Paul R.
12 Sept 2025
Verified reviewGreat service
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Philip L.
12 Sept 2025
Verified reviewEasy website to order from and the delivery was quick and on time
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Andrew H.
12 Sept 2025
Verified reviewVery satisfied
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Patrick B.
12 Sept 2025
Verified reviewDisappointed with the service, this is my first online experience with Lacoste, I'm disappointed with the lack of clarity about unusual sizing and the customer service I've received.
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A. M.
12 Sept 2025
Verified reviewFast and efficient
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Isabella K.
12 Sept 2025
Verified reviewI’m very satisfied
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Jason B.
12 Sept 2025
Verified reviewGood quality clothing
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Paul K.
12 Sept 2025
Verified reviewGreat products. Great customer sevixe
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Amanda B.
12 Sept 2025
Verified reviewI would recommend Lacosse to my friends and family, but I would also recommend I get it delivered to the shop as I had done so but when I went to collect it still had a security tag attached which if it had been delivered to my home address would have been a bit of an issuefortunately because I had it delivered to the store they could remove the security tag
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Gary C.
11 Sept 2025
Verified reviewNormally great service but on this occasion, my order wasn’t fulfilled and to top it off, the item is now out of stock and has been for some time!!
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Kyriacos M.
11 Sept 2025
Verified reviewI love everything about Lacoste, a stylish and reliable brand that delivers every time.
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J. S.
11 Sept 2025
Verified reviewThe parcel I received was missing the gift bag I ordered with the t shirt
Reviews displayed in chronological order
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