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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Bola O.
15 Sept 2025
Verified reviewOn time
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A. S.
15 Sept 2025
Verified reviewExclusivity and functional sportswear.
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Shaun M.
15 Sept 2025
Verified reviewNice clothing usually good quality plenty to choose from.
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Recep G.
15 Sept 2025
Verified reviewInside shoes is to hard
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J. R.
15 Sept 2025
Verified reviewNot comfortable.
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Ivan T.
15 Sept 2025
Verified reviewVery satisfied ! Staff at the cannock store were very helpful with my returns
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John S.
14 Sept 2025
Verified reviewEasy to shop, select and order.
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Carl N.
14 Sept 2025
Verified reviewNot good if U can't deliver to the place where the customer wants it
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Paul B.
14 Sept 2025
Verified reviewExcellent customer service from here
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Ajay C.
14 Sept 2025
Verified reviewBuy multiple sizes to find your own perfect fit
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Ian J.
14 Sept 2025
Verified reviewGood service although delivery a little slow
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Sevilyn B.
13 Sept 2025
Verified reviewvery happy with my purchase
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Russell G.
13 Sept 2025
Verified reviewGood service
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Z. K.
13 Sept 2025
Verified reviewWe have four or five pairs of Lacoste in the house, but the last pair I bought was really uncomfortable.
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Thomas A.
13 Sept 2025
Verified reviewOnline was quick and easy, photos of product colour matched the real product delivered.
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Theresa S.
13 Sept 2025
Verified reviewGreat service easy ordering process and when applicable simple return process
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Shaun M.
13 Sept 2025
Verified reviewStrong, reputable name
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Ewan F.
13 Sept 2025
Verified reviewUsing DpD as a delivery Service doesnt seem to suit them - No package received so wont be buying again online from them
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Stephen H.
13 Sept 2025
Verified reviewLove laquste simply the best
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J. F.
13 Sept 2025
Verified review....
Reviews displayed in chronological order
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