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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Excellent service. Fast delivery and easy returns"
"The turnaround time regarding delivery and communication thereof was excellent."
"Quick delivery no problem"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Ivan T.
11 Sept 2025
Verified reviewUsually the products are of good quality but I’m afraid that Lacoste may be going down the cheaper material option with premium pricing like other well known brands
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Barry D.
11 Sept 2025
Verified reviewAlways happy with the Lacoste service but unfortunately on this occasion I had used my money off voucher on this product that I had to return but no way to get my voucher back.
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Nicci M.
11 Sept 2025
Verified reviewLove Lacoste
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Christian joy A.
11 Sept 2025
Verified reviewI’m very satisfied with the service
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Michael R.
11 Sept 2025
Verified reviewQuality items and service
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Michael R.
11 Sept 2025
Verified reviewQuality as always
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O. R.
11 Sept 2025
Verified reviewSent the wrong trainers and had to do my order again. Lacrosse mistake so shouldn’t have had to do that. Was not informed that I had to re order until I contacted Lacrosse and spoke to an assistant. Tried for three days by phone and informed each time that Lacrosse was closed! Sent two emails each took 24 hours before a reply.
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Charlotte B.
11 Sept 2025
Verified reviewAs always quality items delivered quickly
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Paul E.
11 Sept 2025
Verified reviewVery happy
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Ian H.
11 Sept 2025
Verified reviewGreat communication and fast delivery
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Jaiporn P.
11 Sept 2025
Verified reviewThe package is as plastic bag as normal
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Andrew J.
11 Sept 2025
Verified reviewVery happy with the website and online transactions. When the sale is on, I think everything constitutes great value.
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Jamie M.
11 Sept 2025
Verified reviewAlways a great experience on Lacoste
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Yvonne O.
11 Sept 2025
Verified reviewSleeves far to long
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Michael D.
10 Sept 2025
Verified reviewI'm am very happy with Lacoste, a quality product.
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David M.
10 Sept 2025
Verified reviewNo problems,perfect transactiin
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Richard L.
10 Sept 2025
Verified reviewI'm very happy with Lacoste items that I have purchased so far. Love the free rewards that repeat customers receive.
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Vivienne T.
10 Sept 2025
Verified reviewIt arrived in a short amount of time
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W. S.
10 Sept 2025
Verified reviewGood service
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Richard L.
10 Sept 2025
Verified reviewVery happy with the service from Lacoste
Reviews displayed in chronological order
Contact
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