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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Joe N.
7 Mar 2026
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very satisfied with the clothing, the delivery always -100 %
Experience from: 4 Feb 2026
Mark H.
7 Mar 2026
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Great choice style and customer care
Experience from: 4 Feb 2026
Chris M.
7 Mar 2026
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Always great service
Experience from: 4 Feb 2026
Aaron J.
7 Mar 2026
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I already have.
Experience from: 5 Feb 2026
Fazal D.
7 Mar 2026
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Looking forward for lighter trousers & non iorn
Experience from: 4 Feb 2026
Marcia M.
7 Mar 2026
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Happy
Experience from: 2 Feb 2026
Samantha R.
7 Mar 2026
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Great designs and quality materials
Experience from: 4 Feb 2026
E. T.
7 Mar 2026
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Delivery fast. Packing looks good
Experience from: 1 Feb 2026
U. P.
7 Mar 2026
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It’s really nice
Experience from: 1 Feb 2026
Rumyana P.
7 Mar 2026
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Accurate description and fast delivery—great experience with Lacoste.
Experience from: 1 Feb 2026
Stuart H.
7 Mar 2026
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Excellent products
Experience from: 31 Jan 2026
Craig B.
7 Mar 2026
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Excellent website. Some great bargains to be had
Experience from: 31 Jan 2026
Gerry B.
7 Mar 2026
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Good product good quality and price
Experience from: 30 Jan 2026
Richard C.
7 Mar 2026
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Easy wearing good products
Experience from: 1 Feb 2026
Graham H.
7 Mar 2026
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Use too much polyester this is cheap plastic very disappointing. My fault I should have checked before ordering
Experience from: 31 Jan 2026
Yoslan V.
7 Mar 2026
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Yes why not
Experience from: 2 Feb 2026
Kritika D.
7 Mar 2026
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Good
Experience from: 31 Jan 2026
Paul B.
7 Mar 2026
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Yes I would
Experience from: 31 Jan 2026
Jermyne J.
7 Mar 2026
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Paid for 2 items received 1 then had to wait for my refund on the second item
Experience from: 30 Jan 2026
Steve P.
7 Mar 2026
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Always good quality
Experience from: 1 Feb 2026