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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Quick delivery no problem"
"Quick delivery"
"Always quality goods, fast delivery"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Peter J.
11 Mar 2026
Verified reviewBrilliant service from Lacoste. Would highly recommend.
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F. C.
11 Mar 2026
Verified reviewToo good
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Richard P.
11 Mar 2026
Verified reviewOnce the order was placed it was shipped and arrived in good time.
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Eddison A.
11 Mar 2026
Verified reviewGood material,good fit
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David M.
11 Mar 2026
Verified reviewOnce I decided on the product from payment to receiving it , great communication
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Paul Y.
11 Mar 2026
Verified reviewI am still awaiting my refund for the hoodie I returned, the customer service is so poor. I wouldn’t shop with Lacoste again.
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Paul B.
11 Mar 2026
Verified reviewGreat quality product
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John B.
11 Mar 2026
Verified reviewAlways good service
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Aniko A.
11 Mar 2026
Verified reviewI am very satisfied with the service.
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Belinda W.
11 Mar 2026
Verified reviewReally easy to order, super fast delivery.
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A. O.
10 Mar 2026
Verified reviewI'm very satisfies with the service provided, the delivery was pretty quick, and didn't have any issue. I like the quality of Lacoste products.
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M. B.
10 Mar 2026
Verified reviewExcellent quality of material and workmanship and I love the colours from Lacoste , always interesting shades and colour combinations which make the garments so elegant
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Frank R.
10 Mar 2026
Verified reviewService and delivery excellent.
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Nafjan ali N.
10 Mar 2026
Verified reviewIam very satisfied with the service
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Mylen A.
10 Mar 2026
Verified reviewVery nice, more sale please
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Sebastian C.
10 Mar 2026
Verified reviewDelivery was fast.
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J. S.
10 Mar 2026
Verified reviewGreat product great service
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Jamie B.
9 Mar 2026
Verified reviewLacoste has been a firm favourite over the years, 1982 I brought my 1st Lacoste, however as I'm getting older I just need to be more selective on my purchases.
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Carol M.
9 Mar 2026
Verified reviewThis was a gift for your son’s birthday but you sent the incorrect item and then would not send a replacement or voucher for the shipping cost. Send product back and did not order replacement. Good job I am honest as you sent a more expensive item
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Paul K.
9 Mar 2026
Verified reviewGreat quality and service
Reviews displayed in chronological order
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