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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

826 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Neli A.
19 Mar 2026
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I am satisfied with the service.
Experience from: 14 Feb 2026
Mick L.
19 Mar 2026
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Very good service
Experience from: 14 Feb 2026
C. O.
19 Mar 2026
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Yes
Experience from: 13 Feb 2026
Alexander r M.
19 Mar 2026
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Yes
Experience from: 14 Feb 2026
John O.
19 Mar 2026
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Very
Experience from: 16 Feb 2026
J. M.
19 Mar 2026
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I enjoy shopping with Lacoste.
Experience from: 14 Feb 2026
Edita R.
19 Mar 2026
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Good quality
Experience from: 14 Feb 2026
Iurii B.
19 Mar 2026
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super
Experience from: 15 Feb 2026
Vaughan T.
19 Mar 2026
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Love the product
Experience from: 14 Feb 2026
Stuart S.
19 Mar 2026
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very satisfied with Lacoste website
Experience from: 7 Feb 2026
Ian R.
18 Mar 2026
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Quality items & quality service
Experience from: 15 Feb 2026
P. A.
18 Mar 2026
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I always recommend lactose to my family and friends
Experience from: 14 Feb 2026
Alistair H.
18 Mar 2026
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Was easy to order came on time and packed well
Experience from: 15 Feb 2026
Peter G.
18 Mar 2026
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Great price , great service, great trainers...
Experience from: 15 Feb 2026
Bafetile lydia M.
18 Mar 2026
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Good and strong material
Experience from: 15 Jan 2026
Jason H.
18 Mar 2026
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Yes I would definitely recommend.
Experience from: 13 Feb 2026
M. H.
18 Mar 2026
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hiii
Experience from: 15 Feb 2026
Amanda W.
18 Mar 2026
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Love Lacoste
Experience from: 14 Feb 2026
Lee P.
18 Mar 2026
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Excellent brand, quality products and a varying range for everyone's taste
Experience from: 14 Feb 2026
Richard L.
18 Mar 2026
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great service
Experience from: 14 Feb 2026