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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

This summary is AI-Generated

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Delivery

825 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Daria S.
18 Mar 2026
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Easy to order, fast shipment
Experience from: 14 Feb 2026
Scott G.
18 Mar 2026
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Very fast service
Experience from: 14 Feb 2026
Audrey B.
18 Mar 2026
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Love the brand but products are not good enough for the price, as well as customer service
Experience from: 14 Feb 2026
Nataliia B.
18 Mar 2026
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Lacoste is my favorite brand, I like the design and the material, but I would like the size range to correspond to European standards.
Experience from: 14 Feb 2026
Robert N.
18 Mar 2026
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Very satisfied
Experience from: 14 Feb 2026
Jaspal S.
18 Mar 2026
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Always, it's just the best
Experience from: 13 Feb 2026
P. B.
18 Mar 2026
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Always satisfied with my order
Experience from: 14 Feb 2026
Russell T.
18 Mar 2026
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Slightly to tight fitting
Experience from: 14 Feb 2026
Lance B.
18 Mar 2026
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Im always satisfied with the clothes from lacoste, and the website is easy to use
Experience from: 12 Feb 2026
Mariam E.
18 Mar 2026
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I love the way my order was packaged
Experience from: 12 Feb 2026
Joanne P.
18 Mar 2026
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Excellent website great customer service
Experience from: 13 Feb 2026
George C.
18 Mar 2026
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None
Experience from: 13 Feb 2026
Kristin C.
18 Mar 2026
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Always great from order to delivery.
Experience from: 13 Feb 2026
Samuel D.
18 Mar 2026
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Comfortable to wear and of high quality
Experience from: 13 Feb 2026
Robert N.
18 Mar 2026
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Well packaged and on time.
Experience from: 14 Feb 2026
Emre A.
18 Mar 2026
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Ok good
Experience from: 8 Feb 2026
Luis B.
18 Mar 2026
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Very good
Experience from: 9 Feb 2026
Bartosz B.
18 Mar 2026
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The company operates flawlessly and takes care of the customer.
Experience from: 11 Feb 2026
David M.
18 Mar 2026
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Good quality well made clothing
Experience from: 12 Feb 2026
Kamran R.
18 Mar 2026
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Nice
Experience from: 29 Jan 2026