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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 287 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

826 reviews mention delivery, with 89% positive feedback.

"Quick delivery no problem"

"Quick delivery"

"Always quality goods, fast delivery"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

4 ★

5 ★

Royston L.
31 Mar 2026
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Great from order of to delivery
Experience from: 26 Feb 2026
Trudy L.
31 Mar 2026
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Excellent service
Experience from: 27 Feb 2026
Nicci M.
30 Mar 2026
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Big time... love
Experience from: 25 Feb 2026
Kevin C.
30 Mar 2026
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Extremely satisfied
Experience from: 15 Feb 2026
Komal V.
30 Mar 2026
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I am satisfied with the service
Experience from: 24 Feb 2026
Mark S.
30 Mar 2026
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Very satisfied with the product
Experience from: 25 Feb 2026
Liza S.
30 Mar 2026
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I frequently purchase Lacoste items - I have never been disappointed with the quality.
Experience from: 21 Feb 2026
David L.
29 Mar 2026
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Good as usual
Experience from: 25 Feb 2026
James M.
29 Mar 2026
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Free delivery and despatched quickly.
Experience from: 23 Feb 2026
Daria B.
27 Mar 2026
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Safes choice
Experience from: 23 Feb 2026
Ion C.
27 Mar 2026
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În verry satisfied whit de servis
Experience from: 24 Feb 2026
John W.
27 Mar 2026
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Packaging needs to improve
Experience from: 25 Feb 2026
L. C.
27 Mar 2026
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Very satisfied with products
Experience from: 22 Feb 2026
Diana G.
27 Mar 2026
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I'm always happy with lacoste products
Experience from: 22 Feb 2026
Tally J.
27 Mar 2026
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Appears brilliant
Experience from: 26 Feb 2026
Antony P.
27 Mar 2026
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Have bought Lacoste clothing for many years, never had a problem
Experience from: 4 Feb 2026
Zlatka D.
27 Mar 2026
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I am very happy with the service
Experience from: 4 Feb 2026
Anthony K.
27 Mar 2026
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Very satisfied
Experience from: 25 Feb 2026
Gary I.
27 Mar 2026
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Great service and communication
Experience from: 15 Feb 2026
Alfia G.
27 Mar 2026
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Delivered in 2 days, great service.
Experience from: 1 Feb 2026