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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 276 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Very swift delivery !"

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

J. W.
25 Jun 2026
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Always good communication and good quality products
Experience from: 25 May 2026
Kevin G.
25 Jun 2026
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Quick delivery ease of use website
Experience from: 22 May 2026
D. T.
25 Jun 2026
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Yes great clothing
Experience from: 22 May 2026
Claire F.
25 Jun 2026
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Lacoste is one of my favourite brands really good quality and lasts a long time
Experience from: 22 May 2026
Alessia B.
25 Jun 2026
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I love Lacoste, that's my favourite brand for tennis dresses.
Experience from: 24 May 2026
Kenneth R.
25 Jun 2026
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The service that I have received off Lacoste is second to none,
Experience from: 23 May 2026
Andrew W.
25 Jun 2026
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Quick and easy
Experience from: 23 May 2026
Agnes G.
25 Jun 2026
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Great choice and quality.
Experience from: 22 May 2026
Mark R.
25 Jun 2026
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Top products and great value
Experience from: 23 May 2026
Paul M.
25 Jun 2026
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Quilty products
Experience from: 22 May 2026
Peter G.
24 Jun 2026
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Quality can’t be beaten
Experience from: 21 May 2026
David M.
24 Jun 2026
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Love life, love lacoste
Experience from: 21 May 2026
Kirk M.
24 Jun 2026
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Satisfied with my items
Experience from: 21 May 2026
Gary K.
24 Jun 2026
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Absolutely.
Experience from: 21 May 2026
Andy M.
24 Jun 2026
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Yes
Experience from: 21 May 2026
Mohammed K.
23 Jun 2026
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I love these Lacoste t-shirts. Lovely premium material,the fit is perfect and there's lots of colours to choose from.
Experience from: 18 May 2026
Caroline S.
23 Jun 2026
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great service, gufts benefits to members
Experience from: 21 May 2026
Mazeikis M.
23 Jun 2026
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Defiantly
Experience from: 21 May 2026
G. J.
23 Jun 2026
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Good
Experience from: 21 May 2026
Rob N.
23 Jun 2026
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See previous comments about the products I purchased.
Experience from: 16 May 2026