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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 276 reviews since 22/05/2021

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4.7

Based on 3 383 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Very swift delivery !"

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

3 ★

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5 ★

Sa V.
25 Jun 2026
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Really good service
Experience from: 26 May 2026
Bailey R.
25 Jun 2026
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Once again, Lacoste delivers.
Experience from: 23 May 2026
Mark M.
25 Jun 2026
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As always a first class service and product from Lacoste.
Experience from: 22 May 2026
David G.
25 Jun 2026
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Only ever had one issue sliders just purchased, I’ve been wearing/buying Lacoste products for yesrs
Experience from: 24 May 2026
Riley S.
25 Jun 2026
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Yes
Experience from: 25 May 2026
Oscar O.
25 Jun 2026
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Great store. Would always return
Experience from: 24 May 2026
Andrew L.
25 Jun 2026
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...
Experience from: 23 May 2026
Alan B.
25 Jun 2026
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Satisfied
Experience from: 24 May 2026
Austin S.
25 Jun 2026
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Great products of top quality, as my Dad always said buy cheap buy twice. The items are more expensive but the quality shines through and products stand the test of time
Experience from: 23 May 2026
P. P.
25 Jun 2026
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Delivered easily on time.
Experience from: 24 May 2026
Jeff D.
25 Jun 2026
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Loved the brand all my life
Experience from: 23 May 2026
Steve W.
25 Jun 2026
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Amazing service.
Experience from: 21 May 2026
David B.
25 Jun 2026
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Always recommend Lacoste - big fan
Experience from: 22 May 2026
Alfie C.
25 Jun 2026
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One of my favourite brands. Great quality materials and design. Wonderful experience with Lacoste customer support team .. the service is exceptional too!
Experience from: 23 May 2026
Iain R.
25 Jun 2026
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Service is excellent I think if you purchase a certain amount delivery should be free
Experience from: 23 May 2026
Jonny G.
25 Jun 2026
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….ans bbb
Experience from: 23 May 2026
Graham N.
25 Jun 2026
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Always worn lacoste
Experience from: 22 May 2026
Kristian P.
25 Jun 2026
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Love Lacoste. An iconic brand.
Experience from: 25 May 2026
Peter S.
25 Jun 2026
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I am a big Lacoste fan but am so disappointed with tops that are shrinking on cold washes.
Experience from: 24 May 2026
Martin F.
25 Jun 2026
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Quality Brand.
Experience from: 25 May 2026