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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 269 reviews since 22/05/2021

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4.7

Based on 3 387 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

"Delivery went fine - which is not always the case round here."

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

P. B.
13 Aug 2026
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Great colour and
Experience from: 9 Jul 2026
Nigel T.
13 Aug 2026
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All good
Experience from: 20 Jun 2026
Joan O.
12 Aug 2026
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Bought it for my husband. Lovely colour & perfect fit
Experience from: 8 Jul 2026
Rory A.
12 Aug 2026
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Great products that wash well and last and good customer service.
Experience from: 9 Jul 2026
Martin C.
12 Aug 2026
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Love it
Experience from: 8 Jul 2026
Pablo R.
12 Aug 2026
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As always a great experience
Experience from: 8 Jul 2026
Lee S.
12 Aug 2026
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A quality item at a great price and delivered very promptly.
Experience from: 9 Jul 2026
D. O.
12 Aug 2026
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Yes I would have no problems recommending this shirt.
Experience from: 10 Jul 2026
Dean R.
12 Aug 2026
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Great product at a price could not refuse to buy
Experience from: 6 Jul 2026
Arvin V.
12 Aug 2026
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Excellent and great shopping experience! Great products and offers!
Experience from: 10 Jul 2026
G. W.
12 Aug 2026
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Good product, delivery was a bit slow
Experience from: 7 Jul 2026
Simon L.
12 Aug 2026
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I'm very satisfied with the service offered by Lacoste.
Experience from: 10 Jul 2026
Jonathan S.
12 Aug 2026
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Very happy
Experience from: 11 Jul 2026
Malcolm R.
12 Aug 2026
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An excellent cap at a very good price. I particularly liked the colour which is a bit different.
Experience from: 10 Jul 2026
James A.
12 Aug 2026
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Quality item at good price.
Experience from: 9 Jul 2026
Stuart D.
12 Aug 2026
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Great clothes and well made
Experience from: 10 Jul 2026
M. S.
12 Aug 2026
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Excellent service from Lacoste
Experience from: 8 Jul 2026
Grant R.
12 Aug 2026
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Easy to order
Experience from: 8 Jul 2026
Stanimir G.
12 Aug 2026
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im extremely happy. service was wonderful, got the products earlier than the arrival date! amazing service.
Experience from: 9 Jul 2026
David S.
12 Aug 2026
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Quality clothing
Experience from: 10 Jul 2026