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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Delivery was quick and on time. Products good quality and as described."
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Nazih I.
25 Aug 2026
Verified reviewGreat service
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Jerry S.
24 Aug 2026
Verified reviewHappy with the service
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Gary M.
24 Aug 2026
Verified reviewIf you want a quality brand that is always innovative with materials,style, colours that caters for all ages then it's has to be Lacoste
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Carlos L.
24 Aug 2026
Verified reviewIt looks fake
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Tommy C.
24 Aug 2026
Verified reviewPrompt service and delivery
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Lavine T.
24 Aug 2026
Verified reviewEasy to order good prices
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Garry W.
24 Aug 2026
Verified reviewGood company and products
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Dean T.
24 Aug 2026
Verified reviewLacoste = Quality.
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Craig L.
24 Aug 2026
Verified reviewThe quality of the Lacoste shirt is excellent. It looks great, feels very well made, and I was really pleased with the quality. Unfortunately, I had to send the shirt back as it was too small. The sizing information on the website was not accurate, which made it difficult to choose the correct size. I would recommend checking and updating the size guide to help customers avoid ordering the wrong size. The other issue was the delivery tracking. The tracking information was not updated quickly enough, so it was difficult to keep track of the order and know exactly where it was. Overall, the shirt itself is excellent quality, but the inaccurate sizing and slow tracking updates made the overall experience less positive.
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Stephen R.
24 Aug 2026
Verified reviewNice
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Keith D.
24 Aug 2026
Verified reviewI’m very satisfied
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Martyn L.
24 Aug 2026
Verified reviewTshirt took an age to arrive. Ordered an xs but was sent and XXL?? Customer service take days to answer any emails so had to re-order again and fight for my delivery charge refund due to Lacoste incompetence with the order , not great customer service .
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Jay M.
23 Aug 2026
Verified reviewYes I would.
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Carlo C.
23 Aug 2026
Verified reviewFast delivery
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Kourosh N.
23 Aug 2026
Verified reviewYes
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Thomas C.
23 Aug 2026
Verified reviewAlways a great service
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Mark T.
23 Aug 2026
Verified reviewQuality clothing at affordable price
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Vinay M.
23 Aug 2026
Verified reviewVery Satisfied
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Ameer H.
23 Aug 2026
Verified reviewSo greatful, order service was so quick. Once ordered it was delivered right within couple days. So good delivery service.
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Paul C.
23 Aug 2026
Verified reviewPrompt delivery
Reviews displayed in chronological order
Contact
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