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37 boulevard de Montmorency 75016 Paris

Reviews for Lacoste.com

Total: 11 269 reviews since 22/05/2021

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4.7

Based on 3 387 reviews from the last 12 months

5

84%
4

8%
3

3%
2

1%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.

Reviews often praise the quality, long-lasting feel, quick delivery, and simple online purchase. Packaging is described as gorgeous, and customer service as excellent, with one shopper highlighting brilliant support. Lacoste also appears to suit practical needs, with one handbag praised for being sturdy, comfortable, and a good size for carrying electronic devices.

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Delivery

822 reviews mention delivery, with 89% positive feedback.

"Delivery was quick and on time. Products good quality and as described."

"Every thing from lacoste is very well made. Delivery is quick"

"Delivery went fine - which is not always the case round here."

Digital experience

190 reviews mention the digital experience, with 95% positive feedback.

"Slick website and delivery service."

"I like the online shopping experience with Lacoste"

"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"

Team expertise

124 reviews mention our team's expertise, with 93% positive feedback.

"The team at the shop are always very helpful"

"Staff, very pleasant and helpful, brand has class."

"Very good service offered."

Friendliness & courtesy

87 reviews mention our friendliness and courtesy, with 93% positive feedback.

"Loic in customer service was brilliant"

"Love the site and customer services always happy to help"

"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"

Choice

81 reviews mention choice, with 95% positive feedback.

"Always well made and plenty of choices"

"Great company with fantastic quality items and a great array of choice"

"Fabulous designs, great size options and excellent quality."

Responsiveness

68 reviews mention our responsiveness, with 96% positive feedback.

"Good quick service Good communications"

"Prompt service and delivery"

"Quick service"

1 ★

2 ★

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5 ★

Davide F.
29 Aug 2026
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Yes, I would recommend it.
Experience from: 27 Jul 2026
David C.
29 Aug 2026
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Great service from Lacoste
Experience from: 24 Jul 2026
Richard B.
29 Aug 2026
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Perfect in every way. Be nice if there were more colours available.
Experience from: 25 Jul 2026
Barry M.
29 Aug 2026
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Yes I would recommend Lacoste defo
Experience from: 25 Jul 2026
Tony Q.
29 Aug 2026
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Good service
Experience from: 25 Jul 2026
Kevin M.
29 Aug 2026
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Great
Experience from: 24 Jul 2026
Robert D.
29 Aug 2026
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Easy to understand website first class delivery
Experience from: 24 Jul 2026
Shawn R.
29 Aug 2026
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Good fit stretch material
Experience from: 24 Jul 2026
Joshua D.
29 Aug 2026
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Very nice
Experience from: 28 Jul 2026
A. S.
29 Aug 2026
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I have
Experience from: 24 Jul 2026
Andrew K.
29 Aug 2026
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Service is good
Experience from: 24 Jul 2026
Harpal C.
28 Aug 2026
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Fast in time shipping always.
Experience from: 28 Jul 2026
Margaret F.
28 Aug 2026
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Brilliant website
Experience from: 26 Jul 2026
Wioletta J.
28 Aug 2026
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I recommend
Experience from: 28 Jul 2026
Raymond J.
28 Aug 2026
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My shoes were delivered to my designated store in good time.
Experience from: 25 Jul 2026
Wayne B.
28 Aug 2026
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Cool & trendy
Experience from: 26 Jul 2026
Paul G.
28 Aug 2026
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High quality clothing stylish and long lasting and good value
Experience from: 26 Jul 2026
Robin L.
28 Aug 2026
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Fantastic product
Experience from: 27 Jul 2026
Stuart H.
28 Aug 2026
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Stress free
Experience from: 26 Jul 2026
Stuart R.
28 Aug 2026
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Spot on as always.
Experience from: 26 Jul 2026