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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"Every thing from lacoste is very well made. Delivery is quick"
"Delivery went fine - which is not always the case round here."
"Slick website and delivery service."
Digital experience
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
"The service and online purchase was simple although the size button is a bit fussy, and hard to operate. Shame there are not more sizes for slightly…"
The service and online purchase was simple although the size button is a bit fussy, and hard to operate. Shame there are not more sizes for slightly bigger teens
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Marta P.
8 Sept 2026
Verified reviewThis shoes are for my 19 year old son He like good quality shoes ,so this is 100 %what we want have.Best regards
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Michael W.
7 Sept 2026
Verified reviewFrom start to finish the service is spot on
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Michael R.
7 Sept 2026
Verified reviewQuick delivery and packed well
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Simon M.
7 Sept 2026
Verified reviewI've always loved Lacoste polos and you can get some good deals on their website.
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Wayne G.
6 Sept 2026
Verified reviewArrives as described and in excellent condition
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Ryan B.
6 Sept 2026
Verified reviewQuality clothing
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Louisa B.
6 Sept 2026
Verified reviewHappy with service
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Lyn R.
6 Sept 2026
Verified reviewI am happy with quality, price and delivery. Sadly the length of the tongue and roominess lets these trainers down.
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Stephen W.
6 Sept 2026
Verified reviewI am very satisfied with the service from Lacoste
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Patrick A.
5 Sept 2026
Verified reviewEasy ordering process and convenient returns via the Lacoste shops.
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Glen W.
5 Sept 2026
Verified reviewDissatisfied
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Glyn S.
5 Sept 2026
Verified reviewnice
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Nicola S.
5 Sept 2026
Verified reviewUsually the materials are great quality
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Jane S.
5 Sept 2026
Verified reviewCustomer service continually put me off for two weeks before refunding an order that didn’t arrive
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Edward B.
5 Sept 2026
Verified reviewIt's intentionally thick, heavy and baggy, which I like.
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M. L.
5 Sept 2026
Verified reviewI posted this outfit on social media in comparison to other brands and this one won, hands down! The reel is still getting views and responses for the green outfit.
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Lea H.
5 Sept 2026
Verified reviewAbsolutely, unparalleled quality.
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Ian H.
5 Sept 2026
Verified revieweasy process and a good returns system if needed
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Parvinder M.
5 Sept 2026
Verified reviewService/ return processexcellent
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R. T.
4 Sept 2026
Verified reviewSpeedy delivery, easy to use website.
Reviews displayed in chronological order
Contact
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