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A. A.
6 Apr 2023
Verified reviewA little time-consuming to prepare, but on schedule. Otherwise excellent product, perfect cuts. Very safistaite.***
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A. A.
6 Apr 2023
Verified reviewGreat job! The wood is top quality.***
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A. A.
6 Apr 2023
Verified reviewas I expected. Good value for money... Good service and excellent choice of carrier (Roussel)... It's a change from DHL and co.***
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A. A.
6 Apr 2023
Verified reviewVery good site Received before the date announced when ordering***
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A. A.
3 Apr 2023
Verified reviewVery good, nothing to report.***
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A. A.
3 Apr 2023
Verified reviewI ordered a varnished beech plank measuring 180 x 80. Everything went well with the order, except for the delivery, which I had to postpone due to a serious lack of professionalism on the part of the deliveryman. In any case, the product itself is perfect, the cut is perfect, everything is in the right measurements and the quality is excellent. The board is ready to use, I've mounted it on a sit-stand desk and I'm very happy with the result.***
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A. A.
3 Apr 2023
Verified reviewVery good, impeccable service, careful and attentive. I recommend it!***
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A. A.
3 Apr 2023
Verified reviewPackage not received and lost***
Reply from Ilicut.com
Dear customer, Thank you for your comment, even if it is not very positive. As you wrote, your order has not yet been delivered because it was lost by our logistics provider. It's unusual to lose a parcel on a logistics platform, even if it was quite small, since the tray you ordered was 70 cm long by 40 cm wide and 1.8 cm thick. We sincerely apologize for this situation. As we told you in our conversation today, your order has gone back into production and will be delivered this weekend. We would like to thank you for your confidence and once again apologize for the inconvenience caused by this delay, which, as everyone will have understood, is beyond our control. Jean. ------------------------------------------------------------Edition du 5 avril 2023--------------------------------------------------------------------------- Dear customer, unless we are mistaken, your parcel was delivered on April 03, 2023 (for a maximum delivery date of March 29, i.e. a difference of 3 working days). We apologize for this delay, which is beyond our control. Have a nice day, Jean
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A. A.
3 Apr 2023
Verified reviewProduct confirms order, shipment very well packaged, reception rather fast (delay at DPD through no fault of the ILICUT site).***
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A. A.
3 Apr 2023
Verified reviewThe cuts are clean. Only flaw: some pieces of wood are warped.***
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A. A.
3 Apr 2023
Verified reviewMade-to-measure cuts, quality products. My only regret is the impossibility of Saturday delivery. Responsive and attentive customer service. I won't hesitate to order again if necessary! Very happy with the result.***
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A. A.
3 Apr 2023
Verified reviewVery good, impeccable service, careful and attentive. I recommend it!***
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A. A.
3 Apr 2023
Verified reviewCut to the millimetre - perfect!***
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A. A.
3 Apr 2023
Verified reviewVery good service, I would recommend. No defects on the product received.***
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A. A.
3 Apr 2023
Verified reviewGood quality wood. Good cut. Excellent packaging. Very short delivery time. I recommend this site.***
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A. A.
28 Mar 2023
Verified reviewOrder compliance***
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A. A.
28 Mar 2023
Verified reviewI ordered pine worktops and shelves. The dimensions were respected. However, during the tedious unpacking, I noticed that all the boards were warped (tiled in the jargon). One of the boards had warped so much that it was cracked along its entire length and thickness. This was probably due to the use of wood that was too green and/or not properly steamed. Fortunately, my training as a cabinetmaker enabled me to rectify the situation. On the packaging, it says to check the contents with the carrier to make a reservation or not to accept the product. In reality, this was impossible, as it would have taken at least half an hour. What's more, it wasn't a problem of transport but of wood quality. Conclusion: avoid with care...***
Reply from Ilicut.com
Dear customer, thank you for your comment. We would be grateful if you could send us photos to illustrate your comments, as we are surprised by what you describe. In fact, all our panels are kiln-dried, i.e. with a moisture content of 8-10%. You can send us your photos to contact@ilicut.com We look forward to hearing from you. Yours sincerely
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A. A.
28 Mar 2023
Verified reviewBeautiful worktop! Beautiful finish and fast delivery Top quality!***
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A. A.
28 Mar 2023
Verified revieworder received and conformed to our expectations. fast delivery. Serious site. thank you***
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A. A.
28 Mar 2023
Verified reviewProduct really corresponds to our project, delivery well protected, we are very satisfied.***
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