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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"All was delivered well to our little island in Greece and in time as planned. No issues at all! We will order again!"
"Very good prices, a wide selection of wines, transparent auctions, speedy delivery and very clean and professional packaging."
"Very Good, and pain free delivery."
Digital experience
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
"The best wine auction site with the largest selection of wines, an equally good fixed price selection, very easy to navigate the site, extraordinary…"
The best wine auction site with the largest selection of wines, an equally good fixed price selection, very easy to navigate the site, extraordinary customer service with the fastest temperature controlled shipment at the most competitive price and follow-up! 5 stars all throughout
"Great platform, lots of choices, good price point plus the insights on the wines and vintages is one of a kind"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
1 Feb 2022
Verified reviewimport duty tax and handling cost needs to be more transparent to customers.
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A. A.
1 Feb 2022
Verified reviewPerfect service an delivery
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A. A.
1 Feb 2022
Verified reviewGreat selection of wines, great response from the team, excellent transportation conditions
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A. A.
1 Feb 2022
Verified reviewFantastic service!
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A. A.
31 Jan 2022
Verified reviewReasonable price, fast delivery.
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A. A.
31 Jan 2022
Verified reviewiDealwine was perfect with fast communication. But UPS was a joke. Delivered at my porch without ringning the doorbell or checking the ID in - 6 degrees Celcius. The wine stood there for three hours, almost freezed. I hope the wine is ok
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A. A.
31 Jan 2022
Verified reviewReliable suplier. Fast delivery.
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A. A.
30 Jan 2022
Verified reviewOk🙂👍
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A. A.
25 Jan 2022
Verified reviewwhile I really like your wine selection, the styrofoam packaging you use is horrible. Not only is it not sustainable and inadequate for our times, the crumbling material totally messed up my cellar.
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A. A.
25 Jan 2022
Verified reviewLoads of wines to choose, easy to navigate, instant response, smooth transaction
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A. A.
25 Jan 2022
Verified revieweasy to order. Delivery and packaging OK
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A. A.
25 Jan 2022
Verified reviewVery friendly, fast, competent! Real people and not machines who took care of my problems even though there was only a small amount of money involved. Very good experience!
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A. A.
24 Jan 2022
Verified reviewExcellent
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A. A.
23 Jan 2022
Verified reviewEvery Thinge ok! Thanks
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A. A.
23 Jan 2022
Verified reviewFair prices, prompt delivery, good communication
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A. A.
22 Jan 2022
Verified reviewExcellent service from ideal wine. They make the experience of hunting and buying wine easy and fun.
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A. A.
21 Dec 2021
Verified reviewvery professional, but the auction's fees are considerably too high
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A. A.
21 Dec 2021
Verified reviewAlways ert good dervice
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A. A.
9 Dec 2021
Verified reviewServei excel·lent
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A. A.
9 Dec 2021
Verified reviewEverything was fine. In particular, the customer assistance provided by the Hong Kong office was excellent.
Reviews displayed in chronological order
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