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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"All was delivered well to our little island in Greece and in time as planned. No issues at all! We will order again!"
"Very good prices, a wide selection of wines, transparent auctions, speedy delivery and very clean and professional packaging."
"Very Good, and pain free delivery."
Digital experience
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
"The best wine auction site with the largest selection of wines, an equally good fixed price selection, very easy to navigate the site, extraordinary…"
The best wine auction site with the largest selection of wines, an equally good fixed price selection, very easy to navigate the site, extraordinary customer service with the fastest temperature controlled shipment at the most competitive price and follow-up! 5 stars all throughout
"Great platform, lots of choices, good price point plus the insights on the wines and vintages is one of a kind"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
22 Mar 2022
Verified reviewBest wine mall for korea!!!!
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A. A.
22 Mar 2022
Verified reviewTop 🔝
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A. A.
22 Mar 2022
Verified reviewExcellent platform for whisky auction.
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A. A.
22 Mar 2022
Verified reviewAll good except app.
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A. A.
22 Mar 2022
Verified reviewGood
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A. A.
22 Mar 2022
Verified reviewAlways you are speedy job. Thanks a lot
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A. A.
22 Mar 2022
Verified reviewGreat selection of wines, good prices, quick delivery to the Netherlands and packaged safely.
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A. A.
22 Mar 2022
Verified reviewA great choice of excellent wines, good prices.
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A. A.
22 Mar 2022
Verified revieweverything was OK
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A. A.
22 Mar 2022
Verified reviewLast mile wasn’t good. Chronopost was awful, everything in french language which we do not speak at all.
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A. A.
10 Mar 2022
Verified reviewfast shipping condition of all the wine was perfect a little worry about strength of styrene forms, to me they looked quite fragile, even they did teir work perfected. nice
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A. A.
10 Mar 2022
Verified reviewExcel.lent
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A. A.
10 Mar 2022
Verified reviewAlways good
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A. A.
10 Mar 2022
Verified reviewWell done
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A. A.
10 Mar 2022
Verified reviewThe site is easy to navigate. The selection is varied with many options for fixed prices and auctions. My items arrived packaged very professionally and in great shape. I would definitely recommend.
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A. A.
10 Mar 2022
Verified reviewI ordered wine for almost 5000 €. After two weeks of order I asked about my order and they answered that they not had some bottles they had sold to me. They said they can return the price of wine they not had but they not return the delivery fee of it. Now I have been waiting my order now for 24 days. It looks like they still have not send it even they have promised to send it many times already. This start to look like fraud and I recommend to stay away of this site.
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A. A.
9 Mar 2022
Verified reviewThe product was exactly as described and exactly what I wanted. Unfortunately (no reflection on iDealwine) Brexit regulations forced me to pay significant additional charges, and caused delays, meaning the present was late. It would have been good to know these facts in advance, so a warning on the website would have been nice. If I lived in France I would use these guys again, but not from the UK.
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A. A.
9 Mar 2022
Verified reviewPerfect bottles. Great communication. Excellent delivery package.
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A. A.
9 Mar 2022
Verified reviewExcellent selection wines and quick shipping, thank you.
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A. A.
9 Mar 2022
Verified reviewExcellent service, efficient and always someone available if you need to talk about a purchase. Makes auction buying fun safe and easy.
Reviews displayed in chronological order
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