What do Internet users think about idealwine.com ?

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does. The selection of wine is often praised, especially the Burgundy range, and reviews also mention fair pricing, reliable service and careful handling of orders. Some customers appreciate having orders grouped together and shipping costs reduced, while others value auction integrity and the feeling that everything is handled professionally. idealwine gathers overwhelmingly positive reviews with 2634 reviews published in total and an average rating of 4.6 stars.

What is idealwine.com's address ?

190, rue d'Estienne d'Orves 92700 COLOMBES

Reviews for Idealwine.com

Total: 2 634 reviews since 05/01/2017

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4.6

Based on 734 reviews from the last 12 months

5

78%
4

9%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.

This summary is AI-Generated

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Helpful?

Delivery

210 reviews mention delivery, with 80% positive feedback.

"All was delivered well to our little island in Greece and in time as planned. No issues at all! We will order again!"

"Very good prices, a wide selection of wines, transparent auctions, speedy delivery and very clean and professional packaging."

"Very Good, and pain free delivery."

Digital experience

57 reviews mention the digital experience, with 88% positive feedback.

"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"

"The best wine auction site with the largest selection of wines, an equally good fixed price selection, very easy to navigate the site, extraordinary…"

"Great platform, lots of choices, good price point plus the insights on the wines and vintages is one of a kind"

Choice

39 reviews mention choice, with 92% positive feedback.

"Excellent selection of wines not imported to the USA"

"A good selection for people who are looking for something special that is no longer available online or in shops."

"Easy process and great shipping and storing options."

Team expertise

22 reviews mention our team's expertise, with 95% positive feedback.

"Goede collectie, duidelijke informatie en goede klantenservice."

"very fast and very professional handling"

"Great customer service, I would definitely use again"

Responsiveness

17 reviews mention our responsiveness, with 94% positive feedback.

"Fast and efficient!"

"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."

"Quick reply by Asia local team"

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5 ★

A. A.
3 May 2022
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Products and delivery time are OK. Delivery by UPS is not ideal : delivery on the street instead of the front door.
Experience from: 7 Apr 2022
A. A.
3 May 2022
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Very professional playground for wine and Cognac lovers
Experience from: 8 Apr 2022
A. A.
3 May 2022
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Very slow processing, about 7 weeks to get my shipment out. Also super complicated payment.
Experience from: 25 Feb 2022
A. A.
3 May 2022
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Good prices, good service.
Experience from: 10 Apr 2022
A. A.
3 May 2022
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Slightly late champagne delivery
Experience from: 7 Apr 2022
A. A.
3 May 2022
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Great selection, fasta and smooth transaction.
Experience from: 7 Apr 2022
A. A.
3 May 2022
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Found iDealwine very easy to navigate, the pricing was very clear and delivery was very efficient, would definitely use again
Experience from: 9 Apr 2022
A. A.
3 May 2022
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From start to delivery top-notch experience.
Experience from: 8 Apr 2022
A. A.
3 May 2022
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Perfect
Experience from: 10 Apr 2022
A. A.
3 May 2022
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I’m very satisfied. The reason for not giving you 5 stars is that I think you can do better by choosing another material instead of styrofoam.
Experience from: 10 Apr 2022
A. A.
3 May 2022
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Thx.
Experience from: 8 Apr 2022
A. A.
3 May 2022
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The site is excellent, and the shipping very good as well, and even though the boxes had some damage, the wines were fine because of the excellent wrapping. Shipping however I understand it, could be cheaper when buying big lots, however it just keeps rising and rising. I know the shipping get's more expensive, but some kind of flat rate above X amount of bottles, would for sure get you bigger orders. When only buying like 12 bottles, the shipping cost just makes the bottle price raise to a high level, so if you give people an advantage by buying 24 og 36 bottles on the actual bottle price, by lowering - and loosing a bit - on shipping, I'm sure you would notch people to order bigger for sure, I would.
Experience from: 1 Apr 2022
A. A.
3 May 2022
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Delivery is too slow
Experience from: 22 Feb 2022
A. A.
28 Apr 2022
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Very good!
Experience from: 3 Apr 2022
A. A.
28 Apr 2022
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Always great quality! Friendly service. Quick and secure shipment! Highly recommendable!
Experience from: 1 Apr 2022
A. A.
28 Apr 2022
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Wine broken when it arrived, iDealWine refuses to refund.
Experience from: 25 Feb 2022
A. A.
28 Apr 2022
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Very professional business atmosphere ! Thank You!
Experience from: 4 Apr 2022
A. A.
27 Apr 2022
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Really awful customer service.
Experience from: 26 Feb 2022
A. A.
17 Apr 2022
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I just received my first (but certainly not the last) shipment from iDealwine, and I am so pleased. The bottles look exactly as they were pictured. Shipping was much faster than anticipated and communication with associates at iDealwine was helpful and efficient. I will definitely use iDealwine to locate special bottles in the future!
Experience from: 14 Mar 2022
A. A.
17 Apr 2022
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Terrific service and speed of delivery. Well packaged and received with no issues at all. Great experience. Very pleased and will order again.
Experience from: 19 Mar 2022