What do Internet users think about idealwine.com ?

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does. The selection of wine is often praised, especially the Burgundy range, and reviews also mention fair pricing, reliable service and careful handling of orders. Some customers appreciate having orders grouped together and shipping costs reduced, while others value auction integrity and the feeling that everything is handled professionally. idealwine gathers overwhelmingly positive reviews with 2635 reviews published in total and an average rating of 4.6 stars.

What is idealwine.com's address ?

190, rue d'Estienne d'Orves 92700 COLOMBES

Reviews for Idealwine.com

Total: 2 635 reviews since 05/01/2017

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4.6

Based on 735 reviews from the last 12 months

5

78%
4

9%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.

This summary is AI-Generated

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Helpful?

Delivery

210 reviews mention delivery, with 80% positive feedback.

"All was delivered well to our little island in Greece and in time as planned. No issues at all! We will order again!"

"Very good prices, a wide selection of wines, transparent auctions, speedy delivery and very clean and professional packaging."

"Very Good, and pain free delivery."

Digital experience

57 reviews mention the digital experience, with 88% positive feedback.

"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"

"The best wine auction site with the largest selection of wines, an equally good fixed price selection, very easy to navigate the site, extraordinary…"

"Great platform, lots of choices, good price point plus the insights on the wines and vintages is one of a kind"

Choice

39 reviews mention choice, with 92% positive feedback.

"Excellent selection of wines not imported to the USA"

"A good selection for people who are looking for something special that is no longer available online or in shops."

"Easy process and great shipping and storing options."

Team expertise

22 reviews mention our team's expertise, with 95% positive feedback.

"Goede collectie, duidelijke informatie en goede klantenservice."

"very fast and very professional handling"

"Great customer service, I would definitely use again"

Responsiveness

17 reviews mention our responsiveness, with 94% positive feedback.

"Fast and efficient!"

"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."

"Quick reply by Asia local team"

1 ★

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5 ★

A. A.
3 Dec 2022
Verified review
Collected and verified by Verified Reviews
Love iDealWine. They always pack the bottles with care. Strongly recommend!
Experience from: 6 Nov 2022
A. A.
3 Dec 2022
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OK!!
Experience from: 14 Nov 2022
A. A.
3 Dec 2022
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You need to re-login every time you use the app
Experience from: 16 Oct 2022
A. A.
3 Dec 2022
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Ottimo!
Experience from: 8 Nov 2022
A. A.
3 Dec 2022
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Many thanks to the team
Experience from: 8 Nov 2022
A. A.
3 Dec 2022
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....
Experience from: 3 Nov 2022
A. A.
3 Dec 2022
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Tres simple très positif
Experience from: 8 Nov 2022
A. A.
3 Dec 2022
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Simple and rather quick
Experience from: 3 Nov 2022
A. A.
3 Dec 2022
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Efficiency and professionalism.
Experience from: 3 Nov 2022
A. A.
3 Dec 2022
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Very good service, took only 3 bottles because i wanted to check the service and i am satisfied, will buy again
Experience from: 10 Nov 2022
A. A.
3 Dec 2022
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Everything went perfect.
Experience from: 10 Nov 2022
A. A.
3 Dec 2022
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Nice quality and fast delivery!!
Experience from: 31 Oct 2022
Reply from Idealwine.com

Thanks a lot Sir ! See you soon on IDealwine !
A. A.
3 Dec 2022
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I think that your fees on bottle buoyed by winning bids are too expensive and not really related to the price of wine
Experience from: 5 Nov 2022
A. A.
3 Dec 2022
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Perfect!
Experience from: 7 Nov 2022
Reply from Idealwine.com

Dear Alessio, Thank you ! Enjoy your wine ! IDealwine Team
A. A.
24 Nov 2022
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hope the bid system will be better than now. i mean the policy of purchasing after some bid done, at least single week required to add more bottles to make effective shipment according to the fee of single shipment for foreigner customers in my opinion. except that, great !
Experience from: 30 Oct 2022
A. A.
24 Nov 2022
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Had issues with custom last year It has been 3 month now that I have written to ideal wine for follow up and no one got back to me, very poor customer service
Experience from: 19 Sept 2022
Reply from Idealwine.com

Dear Julien, Our sincere apolgiies for the difficulties with your order. I checked our mails and couldn't find your request. Did you send it to : info@idealwine.com ? I can see fedex delivered your order on November 18th, is everything fine now ? Kind Regards, IDealwine Team
A. A.
24 Nov 2022
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Tutto ok
Experience from: 4 Oct 2022
A. A.
24 Nov 2022
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You can improve your app in the section of login and different options from the profile.
Experience from: 1 Nov 2022
A. A.
24 Nov 2022
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Very good! Easy
Experience from: 1 Nov 2022
A. A.
24 Nov 2022
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It was a great company for UK wine buyers but unfortunately not anymore. Brexit is always an tricky issue but there are other companies doing it with much more transparency and less confusing info on the websites. The websites also not the best to use, very often slow down.
Experience from: 20 Sept 2022