What do Internet users think about idealwine.com ?

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does. The selection of wine is often praised, especially the Burgundy range, and reviews also mention fair pricing, reliable service and careful handling of orders. Some customers appreciate having orders grouped together and shipping costs reduced, while others value auction integrity and the feeling that everything is handled professionally. idealwine gathers overwhelmingly positive reviews with 2636 reviews published in total and an average rating of 4.6 stars.

What is idealwine.com's address ?

190, rue d'Estienne d'Orves 92700 COLOMBES

Reviews for Idealwine.com

Total: 2 636 reviews since 05/01/2017

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4.6

Based on 736 reviews from the last 12 months

5

78%
4

9%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.

This summary is AI-Generated

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Helpful?

Delivery

214 reviews mention delivery, with 80% positive feedback.

"Good, fast and reliable"

"Fast and well packed. Very good"

"Très bonne transaction. expédition rapide et bon emballage."

Digital experience

59 reviews mention the digital experience, with 88% positive feedback.

"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"

"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."

"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"

Choice

39 reviews mention choice, with 92% positive feedback.

"Excellent selection of wines not imported to the USA"

"A good selection for people who are looking for something special that is no longer available online or in shops."

"Easy process and great shipping and storing options."

Team expertise

22 reviews mention our team's expertise, with 95% positive feedback.

"Goede collectie, duidelijke informatie en goede klantenservice."

"very fast and very professional handling"

"Great customer service, I would definitely use again"

Responsiveness

17 reviews mention our responsiveness, with 94% positive feedback.

"Fast and efficient!"

"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."

"Quick reply by Asia local team"

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5 ★

A. A.
22 May 2023
Verified review
Collected and verified by Verified Reviews
Great and product as described. Expensive shipping. Maybe get an option to skip the wooden box for cheaper shipping?
Experience from: 27 Apr 2023
A. A.
22 May 2023
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Excellent selection of wines and a very good and smooth service.
Experience from: 26 Apr 2023
A. A.
22 May 2023
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6 bottles of Givry 1er Cru 2009 bought for £158.39. All 6 bottles to the bin as it was vinegar and all had faulty corks. One bottle with an issue happens, two is unlucky. Six out of six is called a scam.
Experience from: 29 Oct 2022
A. A.
22 May 2023
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Excellent service!
Experience from: 2 May 2023
A. A.
22 May 2023
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Everything perfect.
Experience from: 27 Apr 2023
A. A.
22 May 2023
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I've ordered from idealwine a few times now. Always pleased with the prompt delivery and accurate descriptions of the bottles.
Experience from: 30 Mar 2023
A. A.
22 May 2023
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Good wine at right price
Experience from: 28 Apr 2023
A. A.
22 May 2023
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Excellent
Experience from: 4 May 2023
A. A.
22 May 2023
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One of the best online wine sellers
Experience from: 17 Mar 2023
A. A.
22 May 2023
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Idealwine is the best wine auction site. With exceptional service.
Experience from: 27 Apr 2023
A. A.
22 May 2023
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Perfect
Experience from: 1 May 2023
A. A.
22 May 2023
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Easy-to-navigate site, variety of products and excellent delivery with adequate timing. I will certainly continue to use the site for my purchases. Roberto A.
Experience from: 2 May 2023
A. A.
18 May 2023
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I would expect better packing for such an expensive wine. All other aspects very fine.
Experience from: 19 Apr 2023
A. A.
18 May 2023
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Sometimes during last minute of auctions there are some issues to place the bid.Also buyers premium is much higher than other sites(Catawiki) Despite that,the site has very good range of wines,great customer support and perfect boxing cases
Experience from: 19 Apr 2023
A. A.
18 May 2023
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Correct selection, excellent packing and prompt delivery. Inclusion of tax and import fees with the shipping costs in the final single payment simplifies the process.
Experience from: 13 Apr 2023
A. A.
18 May 2023
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It is getting really difficult to get my bottles shipped to me in the USA
Experience from: 9 Mar 2023
Reply from Idealwine.com

Dear Sir, This shipment is scheduled to arrive in the US next week, and deliveries will begin leaving the warehouse on Monday, May 15th. Shortly after the bottles begin leaving the warehouse on May 15th, our shipping partners at MBE will send you a FedEx tracking number to track your package. If you have any special requirements in the meantime, such as a change of delivery address, please send your request by email to our client services team at info@idealwine.com. Kind regards, iDealwine team

Reply from A. A.

This is what Fed Ex is telling me Commercial Invoice is incomplete. Recommended action: Shipper or Importer must provide a completed Commercial Invoice.

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A. A.
18 May 2023
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Perfect
Experience from: 20 Apr 2023
A. A.
18 May 2023
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The wines were defect. Idk if it was damaged under transport. Two chateau palmer 04 down the sink :(
Experience from: 18 Mar 2023
Reply from Idealwine.com

Dear Sir, on behalf of Idealwine, please accept our apologies regarding the difficulties you had with the delivery of your order. Please, can you write an email at info@idealwine.com. We will find a solution for this case. Kind regards, IDealwine team.
A. A.
18 May 2023
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Worked perfect, expedient delivery, will use idealwine again for sure!
Experience from: 12 Jan 2023
A. A.
11 May 2023
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Great handling, customer support and quality of products
Experience from: 11 Apr 2023