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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"Good, fast and reliable"
"Fast and well packed. Very good"
"Très bonne transaction. expédition rapide et bon emballage."
Digital experience
"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"
Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig, und ich hatte einen sehr positiven Eindruck vom gesamten Kaufprozess. Vielen Dank für den ausgezeichneten Service!
"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
6 Jun 2023
Verified reviewDelivery is a little later than other compaies. But the quality is good.
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A. A.
6 Jun 2023
Verified reviewIt was an excellent experience.
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A. A.
4 Jun 2023
Verified reviewFair! In time! Well packed! Perfect ...
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A. A.
4 Jun 2023
Verified reviewNice wines, good prices and excellent delivery. Everything I need.
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A. A.
3 Jun 2023
Verified reviewGreat service via communications via email with staff and quick overnight delivery (in Spain). I had the package less than 24 hours after purchased!
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A. A.
3 Jun 2023
Verified reviewGreat wines, great app, great service, great deliver.
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A. A.
3 Jun 2023
Verified reviewGreat wines, great app, great service, great deliver.
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A. A.
31 May 2023
Verified reviewA lot of different wines available, I really like that you can put the deliveries in hold until you reach an adequate amount of bottles
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A. A.
29 May 2023
Verified reviewPerfetto!!!!!
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A. A.
28 May 2023
Verified reviewEasy, comfortable and on time delivery. Wines is in good packaging and a very happy customer.
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A. A.
28 May 2023
Verified reviewSatisfaction was not as expected due to poor condition of auctioned wine (but it was not iDealwines fault).However the customer service was excellent and very fast and made all efforts to keep me happy!!
Reply from Idealwine.com
Good morning, Thank you for sharing your experience. It is very important to us to forward your feedback to our transporters. I wish you a plaisant day. iDealwine team.
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A. A.
28 May 2023
Verified reviewEverything perfect. To be recommended.
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A. A.
27 May 2023
Verified reviewAn excellent website, where wine enthusiasts can really enjoy themselves. The wine references featured are excellent, with always new and very appealing offerings. The delivery service is fast and serious, also the customer service. This is my first purchase on Idealwine, it is the first of many.
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A. A.
27 May 2023
Verified reviewService wa Nice and Quick. But it was very unclear from the auction photos how bulged the Cap of the Wine was
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A. A.
27 May 2023
Verified reviewperfect service and delivery
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A. A.
27 May 2023
Verified reviewEverything went well
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A. A.
25 May 2023
Verified reviewall ok!! Very Very kind
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A. A.
25 May 2023
Verified reviewEasy and convenient
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A. A.
24 May 2023
Verified reviewGreat selection, great service and quick delivery
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A. A.
23 May 2023
Verified reviewEverything went smooth as usual! Thanks a lot!
Reviews displayed in chronological order
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