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Review Summary
idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.
Delivery
"Good, fast and reliable"
"Fast and well packed. Very good"
"Très bonne transaction. expédition rapide et bon emballage."
Digital experience
"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"
Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig, und ich hatte einen sehr positiven Eindruck vom gesamten Kaufprozess. Vielen Dank für den ausgezeichneten Service!
"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."
"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"
Choice
"Excellent selection of wines not imported to the USA"
"A good selection for people who are looking for something special that is no longer available online or in shops."
"Easy process and great shipping and storing options."
Team expertise
"Goede collectie, duidelijke informatie en goede klantenservice."
"very fast and very professional handling"
"Great customer service, I would definitely use again"
Responsiveness
"Fast and efficient!"
"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."
"Quick reply by Asia local team"
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A. A.
3 Jul 2023
Verified reviewThe package arrived fast and in good condition. The information provided was convenient
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A. A.
3 Jul 2023
Verified reviewPerfect service
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A. A.
3 Jul 2023
Verified reviewFast shipping well packaged great prices
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A. A.
3 Jul 2023
Verified reviewGreat service, fast shipping. Ty
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A. A.
24 Jun 2023
Verified reviewIt is easy to navigate on the site, the service is perfect - I can only recommend it to everybody
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A. A.
24 Jun 2023
Verified reviewTop quality wine as described and smooth delivery
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A. A.
24 Jun 2023
Verified reviewsuper complicated handling combining two orders.
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A. A.
24 Jun 2023
Verified reviewEasy to navigate around the website, everything sent on time, great wines.
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A. A.
24 Jun 2023
Verified reviewGreat shop
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A. A.
24 Jun 2023
Verified reviewI got the wines within a week, faster than I expected. Tip top package.
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A. A.
24 Jun 2023
Verified reviewi bought a bottle of wine on the 11/May and paid for its shipping, i still have not received this wine!!!!!
Reply from Idealwine.com
Good Morning Sir, I am sorry about the delay. Regarding our last conversation, the package left our storage, you should have received the tracking number. As I told you sometimes, due to customs, sending wines to non UE country is quite long. I wish you a plaisant day, Kind regards, iDealwine Team.
Reply from A. A.
have not received tracking number as of 4.25 pm irish time, 12/june
Show exchanges Hide exchanges -
A. A.
24 Jun 2023
Verified reviewGREAT
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A. A.
24 Jun 2023
Verified revieweverything was perfect
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A. A.
24 Jun 2023
Verified reviewThe website is easier for customer to follow. However, I hope the additional auction fee gets lower than it is now
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A. A.
7 Jun 2023
Verified reviewNeed to admit though that packaging quality and safeness has decreased
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A. A.
6 Jun 2023
Verified reviewGreat auktion
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A. A.
6 Jun 2023
Verified reviewEverything worked very fine.
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A. A.
6 Jun 2023
Verified reviewIdealwine is always great.
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A. A.
6 Jun 2023
Verified reviewfast and good delivery, the wine in perfect condition
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A. A.
6 Jun 2023
Verified reviewTutto perfetto puntuale, preciso il vino tenuto bene Buon servizio
Reviews displayed in chronological order
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