What do Internet users think about idealwine.com ?

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does. The selection of wine is often praised, especially the Burgundy range, and reviews also mention fair pricing, reliable service and careful handling of orders. Some customers appreciate having orders grouped together and shipping costs reduced, while others value auction integrity and the feeling that everything is handled professionally. idealwine gathers overwhelmingly positive reviews with 2636 reviews published in total and an average rating of 4.6 stars.

What is idealwine.com's address ?

190, rue d'Estienne d'Orves 92700 COLOMBES

Reviews for Idealwine.com

Total: 2 636 reviews since 05/01/2017

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4.6

Based on 736 reviews from the last 12 months

5

78%
4

9%
3

4%
2

3%
1

6%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

idealwine comes across as a smooth and reassuring experience, with bottles arriving well packaged and in good time. Customers mention a clear sense of satisfaction from the order process through to delivery, along with helpful customer service and a team that feels passionate about what it does.

This summary is AI-Generated

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Helpful?

Delivery

214 reviews mention delivery, with 80% positive feedback.

"Good, fast and reliable"

"Fast and well packed. Very good"

"Très bonne transaction. expédition rapide et bon emballage."

Digital experience

59 reviews mention the digital experience, with 88% positive feedback.

"Ich bin mit meinem Einkauf bei iDealwine rundum zufrieden. Die gesamte Abwicklung verlief reibungslos und professionell. Der Service war zuverlässig,…"

"Place an order is very easy and packaging and delivery are safety and fast. Also prices are often convenient."

"Reliable and quick responses. Happy to use Idealwine for specific purchases. Keep going like this!"

Choice

39 reviews mention choice, with 92% positive feedback.

"Excellent selection of wines not imported to the USA"

"A good selection for people who are looking for something special that is no longer available online or in shops."

"Easy process and great shipping and storing options."

Team expertise

22 reviews mention our team's expertise, with 95% positive feedback.

"Goede collectie, duidelijke informatie en goede klantenservice."

"very fast and very professional handling"

"Great customer service, I would definitely use again"

Responsiveness

17 reviews mention our responsiveness, with 94% positive feedback.

"Fast and efficient!"

"Sehr einfach zu bedienen. Zuverlässige Bezahlung. Guter Service, wenn es ein Problem gibt. Es wird immer eine faire Lösung gefunden."

"Quick reply by Asia local team"

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5 ★

A. A.
28 Mar 2024
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Very good description, reliable delivery
Experience from: 29 Feb 2024
A. A.
28 Mar 2024
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Good supply of Bordeaux. Fast enough delivery. However, when I got a corked bottle of wine, iDealwine requires the bottle to be returned in order to get full compensation. Doing that is a bit waste of time and transport and not perhaps environmental justified. However, if not returned I got compensated by 50%.
Experience from: 5 Feb 2024
A. A.
28 Mar 2024
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good
Experience from: 2 Feb 2024
A. A.
28 Mar 2024
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Great choice wines
Experience from: 26 Feb 2024
A. A.
28 Mar 2024
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Great, thanks
Experience from: 12 Feb 2024
A. A.
28 Mar 2024
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Incredible service, speed and accurate
Experience from: 10 Feb 2024
A. A.
28 Mar 2024
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Very good
Experience from: 7 Feb 2024
A. A.
28 Mar 2024
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Excellent experience, very smooth process
Experience from: 30 Jan 2024
A. A.
28 Mar 2024
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loved the easy order process and impeccable delivery
Experience from: 25 Feb 2024
A. A.
28 Mar 2024
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The best experience.
Experience from: 29 Feb 2024
A. A.
28 Mar 2024
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sempre puntuali, precisi e affidabili
Experience from: 5 Feb 2024
A. A.
28 Mar 2024
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the service is excellent. eventhough it is always a space to imporve i could admit that service namager Agathe Lacruax is doing splendid job, i am sure she reflects the overal performance of the whole team, but anyway, this is individual who represent the company in this way or another. well done Idealwine keep it up
Experience from: 28 Feb 2024
A. A.
27 Mar 2024
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Idealwine used FedEx to deliver my order.. FedEx did not deliver and returned to Ideal. Since then Idealwine will not answer the phone or email to sort. Have turned matter over to credit card fraud dept to sort out. Poor service on all fronts…. Shame….
Experience from: 16 Jan 2024
A. A.
27 Mar 2024
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Excellent service. Secured bottles
Experience from: 28 Jan 2024
A. A.
26 Mar 2024
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Everything is fast , delivery arrived but shame the two bottles i ordered where not drinkable.
Experience from: 28 Feb 2024
A. A.
26 Mar 2024
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Fast delivery. Perfect condition of the bottles.
Experience from: 28 Feb 2024
A. A.
26 Mar 2024
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One bottle that was delivered I did not order and the bottle that I ordered was not delivered. I contacted iDealwine via eMail last week regarding this issue and included pictures and I still have not received feedback on how to proceed. Kimberly
Experience from: 28 Feb 2024
A. A.
26 Mar 2024
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Excellent packaging. Very fast and accurate shipping.
Experience from: 27 Feb 2024
A. A.
12 Mar 2024
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tutto ok grazie
Experience from: 27 Feb 2024
A. A.
12 Mar 2024
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Quality selection of wines and perfect shipping method. 10/10 would recommend.
Experience from: 26 Feb 2024