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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
10 Feb 2022
Verified reviewProfessional service and innovative products.
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A. A.
6 Feb 2022
Verified reviewEasy to order and fast delivery
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A. A.
6 Feb 2022
Verified reviewGreat product. Lovely comfy soft pants for my son. I found the website easy to navigate and delivery was extremely prompt. All in all very satisfied.
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A. A.
5 Feb 2022
Verified reviewOrder dispatch was done within hours of me placing my order
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A. A.
4 Feb 2022
Verified reviewThe site was easy to navigate & was very quick delivery (Next day DPD delivery in my case) which was great as I was running low.
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A. A.
3 Feb 2022
Verified reviewThe website is easy to navigate and to place order and the pads delivered promptly.
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A. A.
3 Feb 2022
Verified reviewVery fast delivery and reasonable prices
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A. A.
2 Feb 2022
Verified reviewGreat service and the product is good too.
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A. A.
1 Feb 2022
Verified reviewSecond time I used the company prices are good and the delivery is excellent
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A. A.
1 Feb 2022
Verified reviewArrived on time
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A. A.
27 Jan 2022
Verified reviewVery good .
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A. A.
27 Jan 2022
Verified reviewEasy to reorder, Arrives quickly.
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A. A.
27 Jan 2022
Verified reviewExcellent product, prompt delivery and brilliant service.
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A. A.
27 Jan 2022
Verified reviewGood products at a reasonable price. Fast delivery
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A. A.
27 Jan 2022
Verified reviewGreat product and service
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A. A.
27 Jan 2022
Verified reviewGreat site, great prices and speedy delivery
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A. A.
27 Jan 2022
Verified reviewAmazing service again. Thank you
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A. A.
27 Jan 2022
Verified reviewA very good service on line and very good on delivery and quick and also followed my instructions to the letter because of being at work on in to take parcel so a very happy customer
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A. A.
27 Jan 2022
Verified reviewExcellent site, delivered in two days instead of the stated three to five. Would recommend.
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A. A.
27 Jan 2022
Verified reviewQuick and prompt delivery.
Reviews displayed in chronological order
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