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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
1 Mar 2022
Verified reviewEasy to order, kept updated & delivered quickly
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A. A.
1 Mar 2022
Verified reviewDispatched quickly, good customer service
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A. A.
24 Feb 2022
Verified reviewThe products were good and delivery was on time.
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A. A.
24 Feb 2022
Verified reviewExcellent
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A. A.
23 Feb 2022
Verified reviewPlacing an order with ID is very straightforward and I have the confidence to know that the products requested will be delivered as advised.
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A. A.
23 Feb 2022
Verified reviewThe website is easy to use and navigate
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A. A.
23 Feb 2022
Verified reviewVery surprised how easy it is to order from this company. Very quick process and delivery times far exceeded my expectations. Very competitive on pricing too.
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A. A.
20 Feb 2022
Verified reviewEasy to navigate, found what I wanted first time
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A. A.
18 Feb 2022
Verified reviewEasy to use order an navigate.
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A. A.
17 Feb 2022
Verified reviewFrom ordering to delivery I can’t fault the service. It’s the only company I will shop for my sons pull ups, he has autism (7). Top service. Thankyou
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A. A.
16 Feb 2022
Verified reviewGood service
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A. A.
15 Feb 2022
Verified reviewvery easy to use this website and a smooth transaction. quick delivery as always
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A. A.
15 Feb 2022
Verified reviewQuick service and delivery, no issues
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A. A.
15 Feb 2022
Verified reviewOn time
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A. A.
13 Feb 2022
Verified reviewThis site is very easy to navigate and the buying service is really easy. Thanks to all, will most certainly be back.
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A. A.
13 Feb 2022
Verified reviewAlways easy to follow instructions, when ordering the items required. And you keep me updated with my order, from the moment of purchase to the delivery . Would recommend this site and products to any one enquiring
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A. A.
12 Feb 2022
Verified reviewPlacing the order was easy and the delivery is very quick Highly recommend this company and we use to hem frequently 5* service
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A. A.
11 Feb 2022
Verified reviewEasy to order, fast delivery, good quality
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A. A.
10 Feb 2022
Verified reviewGreat as always fast delivery and so easy to order and keeps my autistic son dry would definitely recommend
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A. A.
10 Feb 2022
Verified reviewHaven't received the order yet but the site is easy to navigate, then again I have used it many times in the past so am familiar with it.
Reviews displayed in chronological order
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