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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
15 Mar 2022
Verified reviewVery easy to navigate your site and deliver was first class.
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A. A.
15 Mar 2022
Verified reviewSpeedy delivery with no hassle, straight to your door
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A. A.
15 Mar 2022
Verified reviewExcellent service all round. The product was even delivered 5 days early.. The site was simple to navigate and easy to follow.
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A. A.
15 Mar 2022
Verified reviewVery good service, I would recommend.
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A. A.
15 Mar 2022
Verified reviewGreat as always and arrived on time would definitely recommend
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A. A.
15 Mar 2022
Verified reviewWell constructed site, swift delivery and an excellent product.
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A. A.
15 Mar 2022
Verified reviewVery good site. Easy to find what I was looking for
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A. A.
15 Mar 2022
Verified reviewEasy to find what I needed on the website and delivery was quicker than expected. Will use again.
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A. A.
15 Mar 2022
Verified reviewVery happy with order few days delivery time and was update when order was sent out for delivery and could track where it was
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A. A.
15 Mar 2022
Verified reviewFirst class service regarding delivery.
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A. A.
13 Mar 2022
Verified reviewVery easy site to use very informative about its product
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A. A.
12 Mar 2022
Verified reviewIt's good going on line shopping and having lots to look at
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A. A.
5 Mar 2022
Verified reviewThe site is easy to use prices are very good considering what some companies Will charge also I would like to say the delivery is excellent would recommend them to anyone
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A. A.
5 Mar 2022
Verified reviewJunior pants are comfy, true size and above all fast delivery.
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A. A.
3 Mar 2022
Verified reviewEasy to navigate website with clear description of product and prices
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A. A.
3 Mar 2022
Verified reviewVery satisfied with the order Excellent delivery service. Had already set up an account but had difficulty with password being rejected when trying to sign in.
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A. A.
3 Mar 2022
Verified reviewExcellent service
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A. A.
3 Mar 2022
Verified reviewEasy to use website, instructions easy to follow. Product information is accurate.
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A. A.
1 Mar 2022
Verified reviewGreat product and fast delivery. Good communication.
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A. A.
1 Mar 2022
Verified reviewI find ordering on-line very easy, delivery time excellent and lovely lady delivery driver arrived this morning. Thank you.
Reviews displayed in chronological order
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