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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
28 Apr 2022
Verified reviewEasy and efficient transaction.
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A. A.
26 Apr 2022
Verified reviewExcellent company to deal with highly recommend first class service
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A. A.
24 Apr 2022
Verified reviewEasy ordering and very fast delivery
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A. A.
21 Apr 2022
Verified reviewGood service and delivery
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A. A.
21 Apr 2022
Verified reviewThis site is great value for money and always keeps you informed every step of the way with tracked delivery. Great range of products.
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A. A.
21 Apr 2022
Verified reviewGreat product .
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A. A.
18 Apr 2022
Verified reviewThe website was easy to navigate through. Items arrived on time. Liked the idea of photographic evidence of delivery.
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A. A.
17 Apr 2022
Verified reviewVery fast reliable service
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A. A.
15 Apr 2022
Verified reviewThe order is always delivered when expected and very quickly.
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A. A.
14 Apr 2022
Verified reviewPrompt service
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A. A.
14 Apr 2022
Verified reviewWebsite easy to use, products easy to find. Description are accurate and true to form,
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A. A.
12 Apr 2022
Verified reviewThe website is easily navigated
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A. A.
12 Apr 2022
Verified reviewEasy to order, reliable
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A. A.
12 Apr 2022
Verified reviewJunior pants r really good and good site too
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A. A.
9 Apr 2022
Verified reviewI buy my 7 yr old these nappies. There great. No leaks. Lasts all night long. Delivery is quick and stress free. I've been using this company for a few years now. Staff are extremely polite and helpful. Would highly recommend.
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A. A.
9 Apr 2022
Verified reviewFast delivery. Safe and secure handling Kept covid safe Packaged well Very pleased
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A. A.
9 Apr 2022
Verified reviewEasy to re order
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A. A.
9 Apr 2022
Verified reviewGood
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A. A.
9 Apr 2022
Verified reviewThey are very good an fast.
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A. A.
9 Apr 2022
Verified reviewIt would be very nice to talk to someone about our purchase but after 4 calls nobody was available.
Reviews displayed in chronological order
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