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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
17 May 2022
Verified reviewGood product information on site . Easy to order . So far items ordered have arrived within two days .
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A. A.
17 May 2022
Verified reviewalways fast delivery
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A. A.
14 May 2022
Verified reviewExcellent product ,service and delivery. Fully recommended
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A. A.
14 May 2022
Verified reviewA good website
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A. A.
13 May 2022
Verified reviewExcellent product and service. Ordered on Tuesday received on Thursday, can’t fault. Shall soon be ordering again.
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A. A.
12 May 2022
Verified reviewVery good response regarding e-mail reference immediately after ordering Delivered before the delivery date Very well packed - in a non conspicuous wrapping
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A. A.
12 May 2022
Verified reviewJust a bit complicated till used to it.
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A. A.
12 May 2022
Verified reviewGreat product and delivered tracked… easy.
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A. A.
12 May 2022
Verified reviewSite is easy to use well stocked and efficient
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A. A.
12 May 2022
Verified reviewThe service is really good, items brought were exactly as I wanted. The delivery was literally within 48hours of my order. So quick I was surprised, they also emailed me to let me know the day and time slot for my delivery. Will recommend to others and will use again always.
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A. A.
12 May 2022
Verified reviewExcellent
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A. A.
9 May 2022
Verified reviewReally easy to find what im looking for
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A. A.
7 May 2022
Verified reviewI find it very easy to order from id - direct. I am not good with laptops etc, but i can navigate this online store very easily. It is all set out making it simple to find what you are looking for. I highly recommend this company, they really are great.
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A. A.
6 May 2022
Verified reviewAlways so easy to navigate the Web site and delivery when they say
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A. A.
5 May 2022
Verified reviewVery good service and keep you informed of time of delivery.
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A. A.
29 Apr 2022
Verified reviewAs of recent the deliver & service has improved greatly. When I first started using the site deliver was slow & customer service non existent, however my last 8 deliveries have been exceptional & it is easy to communicate with customer service staff.
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A. A.
29 Apr 2022
Verified reviewQuick delivery,
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A. A.
29 Apr 2022
Verified reviewAs per order and delivered on time
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A. A.
29 Apr 2022
Verified reviewArrived on time - no fuss - satisfied
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A. A.
28 Apr 2022
Verified reviewAlways simple to order and delivery within a very short time.
Reviews displayed in chronological order
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