Go to website
Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
-
A. A.
2 Jun 2022
Verified reviewEasy online ordering. Prompt delivery.
-
A. A.
2 Jun 2022
Verified reviewStill awaiting a refund because they are out of stock- even though it doesn’t say that on thier website (even now) Took them 2days to notify me that my order wasn’t coming. It’s been over 10 days and I’ve still not received a refund. No response to emails either. Customer service is non existent.
-
A. A.
31 May 2022
Verified reviewProduct as described and delivered quickly.
-
A. A.
28 May 2022
Verified reviewQuick and easy to order with prompt delivery.
-
A. A.
28 May 2022
Verified reviewQuick delivery. Fantastic nappies for my little girl
-
A. A.
27 May 2022
Verified reviewExcellent, easy to order goods online, my order was delivered in just two days. Very good prices and a wide range of goods displayed.
-
A. A.
26 May 2022
Verified reviewQuick, easy to navigate through website and straightforward to purchase.
-
A. A.
26 May 2022
Verified reviewExcellent
-
A. A.
26 May 2022
Verified reviewUsed before excellent and easy to order with a great selection of goods. Also very quick delivery of goods.
-
A. A.
26 May 2022
Verified reviewA very quick and efficient service, easy to find products, with item received next day
-
A. A.
26 May 2022
Verified reviewEasy ordering, very fast dispatch and delivery
-
A. A.
24 May 2022
Verified reviewEasy to order
-
A. A.
24 May 2022
Verified reviewAlways very quick great service
-
A. A.
23 May 2022
Verified reviewFast delivery easy to use website
-
A. A.
23 May 2022
Verified reviewI was very pleased with the product I ordered and the very quick delivery time. However, I was less pleased with the packaging of the delivery, on the last two orders I have received the boxes have been broken open as the tape used is not secure enough. Fortunately there have been no items missing up until now, but I thought it worthwhile mentioning.
-
A. A.
21 May 2022
Verified reviewEasy to order and delivery made the next day right on the expected time.
-
A. A.
20 May 2022
Verified reviewVery quick and easy to order even easier if doing a reorder.
-
A. A.
18 May 2022
Verified reviewDelivered on time as promised
-
A. A.
18 May 2022
Verified reviewGood
-
A. A.
17 May 2022
Verified reviewSite is ok
Reviews displayed in chronological order
Contact
Go to website
Certification
