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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Prompt delivery, nice lad ."
"Very clear website, easy to order and quick delivery"
"Very satisfied, easy to use site and recieved within 2 days and recieved 10% off my next order which I have already used"
Digital experience
"Easy to use website."
"To early only just received my order. You were recommended by others, website easy to use so generally happy."
"The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively…"
The web site did everything it needed to. It was nothing special, but equally I was able to navigate it and find the product I wanted relatively quickly
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
15 Jul 2022
Verified reviewfirst class all round
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A. A.
15 Jul 2022
Verified reviewArrived two days after ordering. Great service.
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A. A.
15 Jul 2022
Verified reviewFast next day delivery.
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A. A.
15 Jul 2022
Verified reviewVery quick and delivered before the date.
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A. A.
15 Jul 2022
Verified reviewDelivery received at time stated and once again excellent service thank you
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A. A.
15 Jul 2022
Verified reviewExcellent
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A. A.
15 Jul 2022
Verified reviewNo comment to offer
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A. A.
15 Jul 2022
Verified reviewEasy to find what I was looking for. Quick and simple ordering and delivery. Customer service excellent.
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A. A.
15 Jul 2022
Verified reviewGoods delivered on time.
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A. A.
15 Jul 2022
Verified reviewGreat
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A. A.
15 Jul 2022
Verified reviewGreat price and very good quality and excellent delivery
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A. A.
12 Jul 2022
Verified reviewI order for my elderly Mother so not always aware in good time of what she needs. However, all orders are processed really quickly. Website easy to use and delivery tracking is really good and fast.
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A. A.
12 Jul 2022
Verified reviewCould not check out with credit card. Feature completely broken and going back not intuituve
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A. A.
12 Jul 2022
Verified reviewVery good service as usual
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A. A.
12 Jul 2022
Verified reviewThe service I received is excellent .and the product is excellent to I will continue to order thank you.
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A. A.
5 Jul 2022
Verified reviewI only say 4 star because the quality of the pants is sometimes questionable, every delivery I get I have 1 or 2 pairs of pants out of each pack that split too easily, and quite often the size differs from delivery to delivery too, but overall absorbency is brilliant.
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A. A.
2 Jul 2022
Verified reviewWould highly recommend this product excellent. Delivery next day. Have bought before and would by again. Thankyou
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A. A.
2 Jul 2022
Verified reviewSomewhat confusing but relatively easy to navigate Wrong product was delivered but customer service was very helpful
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A. A.
1 Jul 2022
Verified reviewVery quick delivery, discreet packaging.
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A. A.
30 Jun 2022
Verified reviewEasy to order excellent service and fast delivery every time would definitely recommend
Reviews displayed in chronological order
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