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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
2 Feb 2023
Verified reviewThe box was not sealed properly with tape and was open for all to see
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A. A.
1 Feb 2023
Verified reviewEasy to use and seamless process
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A. A.
1 Feb 2023
Verified reviewFast service and good prices
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A. A.
1 Feb 2023
Verified reviewTheir website is very easy to use and it’s quite handy how you can reorder something so easily Very efficient, orders arrive very quickly
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A. A.
30 Jan 2023
Verified reviewThe site was fairly easy to use and straight forward in plain language
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A. A.
28 Jan 2023
Verified reviewI have ordered a few times now. Great product and service from this company.
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A. A.
21 Jan 2023
Verified reviewVery prompt and efficient service and delivery.
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A. A.
19 Jan 2023
Verified reviewExcellent
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A. A.
19 Jan 2023
Verified reviewEasy to order and prompt delivery, no complaints at all
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A. A.
19 Jan 2023
Verified reviewEasy to order and good communication around order status and delivery
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A. A.
19 Jan 2023
Verified reviewGood website, excellent delivery service, product excellent. Would highly recommend
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A. A.
19 Jan 2023
Verified reviewGood item. Quick delivery. Thank you
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A. A.
19 Jan 2023
Verified reviewDealt with in a very easy manner with speed of the essence
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A. A.
18 Jan 2023
Verified reviewGreat help when contacted regarding sizes and they even provided some samples which was such a good service. Packages are always promptly posted.
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A. A.
18 Jan 2023
Verified reviewOrder process and feedback very good. Also, delivered 1 day before initial indicated date and I was kept informed of delivery time etc all the way through - very good service from order to delivery. Thank you.
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A. A.
18 Jan 2023
Verified reviewSuper fast delivery which is very much appreciated
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A. A.
18 Jan 2023
Verified reviewGood service and quick delivery
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A. A.
18 Jan 2023
Verified reviewVery easy
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A. A.
18 Jan 2023
Verified reviewGreat every time would definitely recommend they are always on time and easy to order
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A. A.
18 Jan 2023
Verified reviewExcellent easy to navigate site. Good explanation of all products
Reviews displayed in chronological order
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