Go to website
Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
-
A. A.
23 Feb 2023
Verified reviewSite was quite easy to navigate Order processing & delivery is very good
-
A. A.
23 Feb 2023
Verified reviewat last big enough and comfortable and very quick delivery will buy again
-
A. A.
23 Feb 2023
Verified reviewAbsorbent that covers all areas!
-
A. A.
22 Feb 2023
Verified reviewExcellent
-
A. A.
21 Feb 2023
Verified reviewEvery time my parents have a delivery, the driver just leaves the boxes on the step, rings the doorbell and drives off. Despite a note on his delivery telling him to carry the boxes inoors as my parents are elderly, disabled and vulnerable. Every time I have to contact the company to complain.
-
A. A.
21 Feb 2023
Verified reviewOrder today, receive tomorrow. Brilliant. Thank you
-
A. A.
21 Feb 2023
Verified reviewEasy to use website. Up to date info on progress of order. Fast delivery. Will definitely use in the future.
-
A. A.
21 Feb 2023
Verified reviewExcellent
-
A. A.
21 Feb 2023
Verified reviewgood prompt service
-
A. A.
21 Feb 2023
Verified reviewTried five times to log in/and to start as new customer. Nothing worked. So l purchased goods from a different company
-
A. A.
21 Feb 2023
Verified reviewEfficient delivery, great quality and no quibble returns if you place a mistaken order. I like the fact that they don't take your money until they have dispatched your order. Delivery is always intact, on time and packages arrive undamaged.
-
A. A.
21 Feb 2023
Verified reviewStraight forward online and easy to order
-
A. A.
21 Feb 2023
Verified reviewSimple order process and product descriptions very clear.
-
A. A.
21 Feb 2023
Verified reviewVery easy to order and payment easily to do
-
A. A.
11 Feb 2023
Verified reviewI have to say excellent as I found the site order success and final delivery seamless
-
A. A.
11 Feb 2023
Verified reviewI tried to place my nhs order ans site says no items listed gfor me so it cost me over £40 to purchase them.
-
A. A.
11 Feb 2023
Verified reviewBeen ordering for years now. Never had a problem everything is delivered on time without any hold ups.
-
A. A.
11 Feb 2023
Verified reviewDelivery too long
-
A. A.
11 Feb 2023
Verified reviewI needed this 8-15-year-old pads for my nine-year-old son who’s got autism and learning disability. I found them here on ID direct although the prices has risen a bit from my first orders but the service and delivery is really brilliant I’m happy
-
A. A.
11 Feb 2023
Verified reviewSite is easy to use
Reviews displayed in chronological order
Contact
Go to website
Certification
