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Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
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A. A.
17 Dec 2023
Verified reviewSo easy to navigate and order.
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A. A.
16 Dec 2023
Verified reviewExcellent service. Prompt responses and fast delivery of ordered items. I wouldn't hesitate to use this company again.
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A. A.
15 Dec 2023
Verified reviewEasy to use. Quick delivery. No problems
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A. A.
14 Dec 2023
Verified reviewVery easy to find what I wanted. Slight difficulty making payment as I kept getting a message that my card was incompatible despite all the details being correct. This happened with two different cards.
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A. A.
14 Dec 2023
Verified reviewEasy to use site, easy to place my order and track my order
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A. A.
12 Dec 2023
Verified reviewGood value products
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A. A.
11 Dec 2023
Verified reviewsite navigation, delivery and order all excellent
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A. A.
9 Dec 2023
Verified reviewI have used id for a few years now through their site no issues
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A. A.
7 Dec 2023
Verified reviewI found navigating the website very easy and due to the set out of the products I found exactly what I wanted quickly. Registering was so easy too a few clicks and ordering was completed.
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A. A.
6 Dec 2023
Verified reviewExcellent product and service
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A. A.
6 Dec 2023
Verified reviewGreat product
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A. A.
2 Dec 2023
Verified reviewYou were very helpful
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A. A.
30 Nov 2023
Verified reviewExcellent service as usual
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A. A.
25 Nov 2023
Verified reviewExcellent product and always comes quicker than expected
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A. A.
24 Nov 2023
Verified reviewabsolutely great service! ordered one day and delivered the next! Thank tou
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A. A.
24 Nov 2023
Verified reviewAlways fast delivery
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A. A.
24 Nov 2023
Verified reviewOrdered on Tuesday at 7pm and received delivery on Thursday at 12 Noon. Very impressive turnaround in less than 2 days. Great service and very pleasant delivery person.
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A. A.
23 Nov 2023
Verified reviewGood prices, Fast delivery
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A. A.
23 Nov 2023
Verified reviewdelivered to wrong address
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A. A.
23 Nov 2023
Verified reviewGreat Service
Reviews displayed in chronological order
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