Go to website
Review Summary
id-direct feels straightforward to use, with customers often mentioning easy ordering, clear navigation, and quick help when choosing the right item. The most repeated experience is a fast, reliable service that gets the correct order delivered promptly.
Delivery
"Easy to order,excellent product and very prompt delivery"
"Needed quick and they were."
"Prompt delivery, nice lad ."
Digital experience
"Easy site to navigate. Excellent customer service and delighted with item purchased. Will definitely buy from again."
"Site easy to navigate. Sometimes size out of stock"
"Very clear website, easy to order and quick delivery"
Responsiveness
"Always helpful Friendly helpful staff Prompt delivery Thank you"
"Very good prompt service. Cannot be faulted."
"Excellent and prompt service !"
Team expertise
"No complaints very efficent service thoroughly recommend."
"Good service. Would recommend"
"Very good service Would highly recommend"
Choice
"Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased…"
Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
"Site was easy to use. Plenty of choice and easy to order. Delivered on time. Product is good. I would order from here again."
"Site easy to navigate. Fast delivery. Plenty of choice. Thanks."
Friendliness & courtesy
"Delivery man is aways on time and very kind."
"Customer Service was fabulous! Very helpful and able to advise on products"
"Friendly and helpful communication on the telephone and quick delivery."
-
A. A.
1 May 2024
Verified reviewEasy to order
-
A. A.
1 May 2024
Verified reviewExcellent service as always and great product
-
A. A.
1 May 2024
Verified reviewFind your site difficult to navigate sometimes
-
A. A.
30 Apr 2024
Verified reviewEasy to use and efficieservice
-
A. A.
28 Apr 2024
Verified reviewExcellent site easy to navigate great value product and extremely fast delivery they always arrive in great condition discreet packages all round excellent quality and service
-
A. A.
27 Apr 2024
Verified reviewVery efficient company. Prompt delivery of products
-
A. A.
27 Apr 2024
Verified reviewAmazing quick and efficient service.
-
A. A.
27 Apr 2024
Verified reviewAlways have the product in stock. Great that you can get sent discounts if you are signed up to their newsletter emails. Quick delivery. Helpful that these products exist to assist my young daughter.
-
A. A.
27 Apr 2024
Verified reviewExcellent cannot fault them! I can put an order in at night and by the following morning the order has already been shipped! Super fast delivery and have no issues at all.
-
A. A.
26 Apr 2024
Verified reviewIt’s an excellent product which is always trustworthy as is the delivery. It’s always well in hand
-
A. A.
26 Apr 2024
Verified reviewEasy to order & very quick delivery.
-
A. A.
26 Apr 2024
Verified reviewEasy and quick to order and quick delivery
-
A. A.
25 Apr 2024
Verified reviewEasy to use and order.
-
A. A.
24 Apr 2024
Verified reviewWe love the products and use them for our 7 year old autistic non verbal son who isn't toilet trained, the nappy pants in the junior 8-15 years are perfect for through the day then we use a nappy at night for the extra absorbency.
-
A. A.
24 Apr 2024
Verified reviewQuick and easy to order, highly recommended.
-
A. A.
24 Apr 2024
Verified reviewEasy to use website. Great products. Good prices. Speedy delivery. I would highly recommend this company.
-
A. A.
23 Apr 2024
Verified reviewExcellent service and quick delivery
-
A. A.
22 Apr 2024
Verified reviewUsual excellent service thankyou
-
A. A.
21 Apr 2024
Verified reviewGreat products. Easy order procedure and fast delivery
-
A. A.
19 Apr 2024
Verified reviewArrived super quick. Box holes for hands a bit ripped.
Reviews displayed in chronological order
Contact
Go to website
Certification
